Fix Microsoft Store “This App Will Not Work on Your Device” Error

Quick Tips

• If you’re getting the “This app will not work on your device” error, restart the Microsoft Store and try downloading the app again.
• You should also eliminate any corrupt system files causing the problem.
• If nothing works, consider repairing or resetting the Microsoft Store to resolve the issue.

Try These Fixes First

• Restart your computer: Restart your computer to eliminate temporary bugs or glitches that might be causing the problem.
• Check the system requirements of the app: If your PC does not meet the minimum requirements for a particular app, you could encounter the “This app will not work on your device” error. To check the minimum system requirements for an app or game, search for it on the Microsoft Store. In the System Requirements section, you’ll see a message indicating if your PC meets those requirements.

Fix 1: Run the Microsoft Store Apps Troubleshooter

If the Microsoft Store displays the “This app will not work on your device” error despite your PC fulfilling the app’s minimum system requirements, you can get help from the Microsoft Store Apps troubleshooter. It will scan your system for any generic issues that might have caused the error and attempt to fix them.

Step 1: Click the search icon on the taskbar, type troubleshoot settings, and press Enter.

Step 2: Click on Other troubleshooters.

Step 3: Click the Run button next to Windows Store Apps to initiate the troubleshooting process.

After running the troubleshooter, check if you can install apps.

Fix 2: Clear Microsoft Store Cache

A corrupt Microsoft Store cache can trigger all sorts of errors, including this one. You can try removing the existing store cache to see if that helps. Here are the steps for the same.

Step 1: Right-click the Start icon and select Run from the list.

Step 2: Type wsreset.exe in the box and press Enter.

Microsoft Store will open automatically once the process is complete. Following that, you should not see any errors while installing apps.

Fix 3: Enable the Necessary Features

The “This app will not work on your device” error can happen if you have disabled certain optional features in Windows. Here’s how to enable them.

Step 1: Open the search menu, type turn windows features on or off, and press Enter.

Step 2: Check the boxes for Hyper-V, Virtual Machine Platform, and Windows Hypervisor Platform > hit OK.

Restart your PC after this, and check if you can install the Amazon App Store on Windows.

Fix 4: Restart the Application Identity Service

Application Identity service on Windows provides security and identity-related services to apps like the Microsoft Store. If this service encounters any issues, it can cause the ‘This app will not work on your device’ error on Windows. Here’s how to fix it.

Step 1: Press the Windows + R keyboard shortcut to open the Run dialog box. Type services.msc in the box and press Enter.

Step 2: Right-click on the Application Identity service and select Restart.

Try to download your app again and see if you get the same error.

Fix 5: Reinstall Microsoft Store

Reinstalling the Microsoft Store is another solution that can be effective in this situation. Here’s how to do it:

Step 1: Open the Start menu, type Windows PowerShell in the search bar, and choose Run as administrator.

Step 2: Type the following command to uninstall the Microsoft Store.

Get-AppxPackage -alluser *WindowsStore* | Remove-Appxpackage

Step 3: After that, restart your computer and open PowerShell with elevated rights again. Then, type the following command to reinstall the Microsoft Store.

Get-AppxPackage -AllUsers Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Fix 6: Update Microsoft Store

If nothing works, there might be a problem with the Microsoft Store app itself. You can check if a newer version of the Microsoft Store is available.

Open the Microsoft Store on your PC > click the library icon at the bottom right. Then, click the Get updates button to check for app updates. If an update is available for the Microsoft Store, click the Update button to install it.

Fix 7: Download the Software From Its Official Website

If you are still experiencing the problem, there may be an issue with the application link in the Microsoft Store. So, visit the application’s official website to download it. Furthermore, use the Windows Feedback app to report the problem to the developers.

Also Read: How to fix Microsoft Store not downloading apps or games