Basic Fixes
- Contact your mobile network operator: Due to ongoing maintenance work, there may be mobile data issues specifically for your area.
- Use a VPN: If you can’t connect using Wi-Fi, you can try connecting to a VPN network.
- Force quit and relaunch Telegram: This will give the app a fresh start.
- Update or reinstall Telegram: This will install the latest version of the app, fixing any bugs causing this issue.
Fix 1: Enable Mobile Data Access for Telegram
If Telegram fails to connect to mobile data, check if mobile data access is enabled on your iPhone or Android phone.
On iPhone
Open Settings > Telegram > Mobile Data > enable access.
On Android
Step 1: Long-press the Telegram app icon and then select App Info.
Step 2: Select Mobile Data and Wi-Fi and then tap the toggle to enable Background data.
2. Disable Data Saver Mode
If you must download large-sized files on Telegram using Mobile Data, disable Data Saver Mode on your iPhone or Android phone. This can be why Telegram is not working on mobile data.
On iPhone
Step 1: Open Settings on your iPhone and then tap on Mobile Service.
Step 2: Select Mobile Data and then tap on Data Mode.
Step 3: Ensure that Low Data Mode has been disabled for mobile data.
On Android
Step 1: Open Settings on your Android phone and then select Network and Internet.
Step 2: Tap on Data Saver and then ensure it has been disabled on your Android phone.
Step 3: Close Settings and then open Telegram to check if the problem is solved.
Fix 3: Disable Battery Saver
If Telegram is still not connecting when using Mobile Data, try disabling Battery Saver on your device if it is enabled. Battery Saver can prevent the complete discharge of your iPhone or Android phone. But you can disable it for using Telegram on Mobile Data.
On iPhone
Open Settings > Battery > disable Low Power Mode
On Android
Step 1: Open Settings on your Android phone and then tap on Battery.
Step 2: Tap on Battery Saver and then ensure the feature is turned off.
Step 3: Close Settings and open Telegram to check if the problem is solved.
Tip: You can also read our post to learn how to lock Telegram using a passcode.
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Last updated on 02 July, 2024
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