Instagram is currently everyone's escape from the grim situation while sitting at home or elsewhere. The official app is quite stable, but not entirely fault-proof. There are times when the Instagram app crashes, or some features refuse to function as designed. These issues aren't normal but happen. So, if Instagram is not working on your iPhone, read this guide to learn why that's happening and how you can fix it.
Before you proceed, you can check our dedicated Instagram resource page to find solutions to specific issues affecting Stories, Instagram Live, IGTV, and more. That page also contains a lot of useful tips and tricks to elevate and improve your Instagram experience.
So now, let's move to useful solutions for fixing Instagram on your iPhone.
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1. Check Internet Connection
If Instagram isn't loading pictures, videos, or direct messages, make sure your iPhone's internet connection is active. Try using other social media apps and check if they work correctly. If these (internet-dependent) apps don't also work, proceed to troubleshoot your iPhone's connection. Otherwise, jump to method #2.
For cellular data, turn it off and turn it back on after some seconds. Do the same for a Wi-Fi connection. You should also make sure your internet router is powered on and working correctly. Restart the router and verify with your service provider that there isn't a network interruption or glitch on their end. Alternatively, enable Airplane mode and disable it after 30 seconds. That will refresh your iPhone's internet connection and eliminate any glitch slowing down your device's internet or preventing it from transmitting data.
Another reason your iPhone's data connection doesn't work could be because you've exhausted your data plan. Therefore, we recommend that you verify the validity period, data volume, as well as expiration date of your internet plan.
Refer to these guides for more detailed instructions on how to fix connectivity issues on your iPhone.
To use and enjoy certain features on Instagram, you have to grant the app access to your gallery, files, and device hardware (camera, microphone, etc.). Say you are unable to create Instagram stories or you're facing difficulties going Live on the platform, check that Instagram has the necessary permissions required for that to happen.
Basically, for Instagram to work correctly on your iPhone, it requires access to your pictures, microphone, camera, mobile data, and more.
Step 1: Scroll to the bottom of your iPhone's Settings menu and select Instagram.
That will launch the Instagram permission and settings page.
Step 2: Click Photos and select All Photos.
Step 3: Return to the permission page and make sure Camera and Microphone are toggled on.
Step 4: Additionally, make sure Mobile Data is also enabled. You can toggle it off and back on.
That can help to fix other internet-related issues causing Instagram not to work correctly on your iPhone.
Step 5: And finally, check that Notifications option is also enabled. That way, you can get timely alerts for new posts, messages, or account activities. On the Instagram settings page, tap Notifications.
Step 6: Toggle on the Allow Notifications option.
Still not getting Instagram notifications as promptly as you want to (i.e., delayed notifications)? Or perhaps, you aren't getting notifications from the app at all. We have some comprehensive resources (linked below) that can help you resolve Instagram notification issues. Check them out.
The problem you're encountering using Instagram could also be the handiwork of bugs. Updated versions of the Instagram ship with bug fixes that mend several performance issues.
Step 1: Launch the App Store and tap the profile icon at the app's top-right corner.
Step 2: Scroll through the list of app, locate Instagram, and tap the Update button.
Proceed to the next solution if Instagram still isn't working after updating it to the latest version.
4. Restart iPhone
Sometimes, restarting your iPhone is the ultimate solution to fixing apps that aren't working as they should. Switch off your iPhone, turn it back on, launch Instagram, and check if it works.
5. Is Instagram Down
Instagram servers have a history of occasionally going out-of-service, thereby rendering the platform or some of its features unusable on mobile and PC. If the problem affects a lot of folks, (i.e., other people in your region are also unable to use Instagram), there's a high chance that Instagram's servers are down. Click the link below to check Instagram's status.
If Instagram is experiencing downtime, you'll have to wait until the company resolves the issue.
6. Reinstall Instagram
This is another trusted fix you should try if Instagram still isn't working on your iPhone after trying all the troubleshooting methods above. That means you'll have to delete the Instagram app from your iPhone and install it again from the App Store. Note that you may have to re-enter your account credentials when you reinstall it. If you're apprehensive or fearful that deleting the app will negatively affect on your account, the you shouldn't delete the app.
That said, deleting the Instagram app has next to no effect on your account status, pictures, or messages. To clear your doubts, we recommend that you take a minute to read what happens when Instagram is uninstalled from your phone.
Step 1: Go to Settings and select General.
Step 2: Tap iPhone Storage.
Step 3: Locate and select Instagram from the list of applications.
Step 4: Tap Delete App and select Delete App on the confirmation prompt.
Alternatively, tap and hold the Instagram app icon on your iPhone's homepage or app library. Select Remove App from the context menu and select Delete App on the confirmation prompt.
Reinstall Instagram from the App Store or click the link below.
As you use Instagram, the app creates cache files that let it perform faster on subsequent usage. When your iPhone gets low on storage space or RAM, Instagram may not work properly. Make sure your iPhone has sufficient space (go to Settings > General > iPhone Storage) to accommodate the app's data & files. Instagram also has specific operating system requirements—iOS 11.0 or newer—for iPhones. Therefore, you want to ensure that your iPhone's operating system is up-to-date. Closing other apps simultaneously running in the background could also help free up some RAM for Instagram. Do let us know (in the comments below) which of the solutions worked the magic for you. Do the same if you need more help.
Are you unable to stay logged in to Instagram on your iPhone? The next article linked below contains 11 tried-and-trusted solutions to stop Instagram from constantly logging you out.
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