4 Ways to Fix Blank White Screen in Microsoft Teams on Windows 11

Quick Fixes

• Launch Microsoft Teams with disabled GPU Acceleration using the Run dialog on Windows 11.
• Repair or reset Microsoft Teams from Windows Settings > Apps > Installed apps > Microsoft Teams > Advanced options.

Common Fixes

• Force close and reopen Microsoft Teams: Press the Ctrl + Shift + Esc shortcut to open Task Manager. Select Processes from the left sidebar > right-click Microsoft Teams > select End task. Reopen the app.
• Run Microsoft Teams as an administrator: Press the Windows key, search Microsoft Teams, and click Run as administrator.
• Disable VPN: Open your VPN app on Windows 11 and click on Disconnect to disable the active connection.
• Update or reinstall Microsoft Teams: Open the Microsoft Store, search the Microsoft Teams app, and click Update (if available). Alternatively, uninstall the app from Windows settings and reinstall it.

Fix 1: Clear the Microsoft Teams Cache

Corrupt app cache files are a common reason for the blank white screen error in Microsoft Teams on Windows 11. Delete them manually and relaunch the Teams app.

Step 1: Close the Microsoft Teams app and press the Windows + R shortcut to open the Run dialog.

Step 2: Copy-paste the following path in the box and press Enter to open the file directory containing all its cache files.

%appdata%MicrosoftTeams

Step 3: Select all files and folders using the Ctrl + A hotkey and press Delete on your keyboard to clear them. Reopen the Microsoft Teams app.

Fix 2: Launch Microsoft Teams With Disabled GPU Acceleration

GPU acceleration in Microsoft Teams aims to enhance the app’s performance but can sometimes create a blank white screen error at launch. To fix it, open the app with disabled GPU acceleration.

Step 1: Open the Run dialog using the Windows + R shortcut and copy-paste the following command.

C:\Users\<user name>\AppData\Local\Microsoft\Teams\current\Teams.exe --disable-gpu

Step 2: Replace <user name> in the above command with your system’s username and press Enter to launch Microsoft Teams with disabled GPU acceleration. Your command should look like this:

C:\Users\Mysystem\AppData\Local\Microsoft\Teams\current\Teams.exe --disable-gpu

Fix 3: Manually Update the Edge WebView2 Framework

Another underlying culprit behind the blank white screen error in Microsoft Teams is an outdated Edge WebView2 framework on your Windows 11 system. To fix it, update it manually and reopen the Teams app.

Step 1: Visit the Microsoft Edge WebView2 page, scroll down to the Evergreen Bootstrapper section, and click on Download.

Step 2: Right-click on the executable installer file and select Run as administrator.

Step 3: Follow the on-screen instructions to update the Edge WebView2 framework and relaunch the Microsoft Teams app after completing it.

Fix 4: Repair or Reset the Microsoft Teams App

Lastly, you can repair or reset the Microsoft Teams app using Windows Settings to restore its normal functioning.

Step 1: Press the Windows key > search Microsoft Teams > right-click it to open its App settings.

Step 2: Scroll down and click Repair. If the issue persists, select Reset to restore the app to its default settings.