Microsoft Teams continues its dream run in the enterprise sector. The company is doubling down on Teams with new features and functions. Among them, screen sharing is probably one of the useful add-ons to share display content with other attendees. If you face problems using screen sharing on Microsoft Teams, read along to learn to troubleshoot the issue.
Screen sharing is a boon for admins and educators showcasing their display setup to other members on the call. One can also use the built-in Whiteboard in Microsoft Teams to brainstorm ideas and thoughts. Screen sharing not working in Microsoft Teams may force you to find alternatives and affects the team’s productivity hours.
1. Use High-Speed Internet Connection
During Team screen sharing, you are basically sharing your live PC display with others. While it may sound simple in theory, the process requires high-speed internet connectivity for a flawless outcome. It’s a resource and data-hungry process (especially when you have a 4K display).
You can visit fast.com or use services like Speetest and make sure to have good internet speed numbers. If your PC or Windows laptop is connected to the 2.4 GHz Wi-Fi network, consider switching to the 5.0 GHz frequency for better connection and speed.
2. Close/Pause Irrelevant Apps Consuming Data
If any third-party app or web browser tab is downloading or streaming large files over the internet, you should consider halting the download process during screen sharing in Microsoft Teams.
Make sure that Microsoft Teams gets the maximum bandwidth to utilize during long video calls, and you won’t face any issue.
3. Close Apps and Activities from the Background
This one applies to PCs and laptops with low RAM numbers. When you have too many apps and activity processes running in the background, it interferes with Microsoft Teams and its functionalities, such as screen sharing.
Follow the steps below to close apps and activities in the background.
Step 1: Press the Windows key and type Task Manager.
Step 2: Hit Enter and open the app.
Step 3: If you notice unnecessary CPU usage by a random app or process, click on it and hit the End Task at the top.
If you frequently run into issues with Microsoft Teams, you should make this one a routine and follow it before an important meeting.
4. Use Google Chrome or Microsoft Edge
If you are using the web version of Microsoft Teams, you need to use either Google Chrome or Microsoft Edge on Windows 11.
Instead of using Firefox or Vivaldi, consider switching to Chrome or Edge for a seamless screen-sharing experience in Microsoft Teams.
5. Make Sure to Have Permission for Screen Sharing
Participants can also share the screen during Microsoft Teams video calls. But first, you need to contact the admin to give you relevant permission from the Meetings options in the Microsoft Teams app.
Without that, you, as an attendee, won’t be able to share the screen in group meetings.
Here is how to give relevant permission for screen sharing in Microsoft Teams.
Step 1: When you are on a call, click on the three-dot menu at the above menu bar.
Step 2: Select Meeting Options.
Step 3: Under the ‘Who can bypass the lobby’ option, select Everyone.
Now everyone on the Teams call can share the screen during a presentation. This one is most useful in the education sector, where teachers ask students to deliver presentations over the Microsoft Teams call.
6. Lower Display Resolution
This one is indirectly related to Microsoft Teams functioning properly under low bandwidth. You can lower the display resolution and try screen sharing again in Microsoft Teams.
This one is most useful when you are working with a 4K display on Windows 11. In the default mode, Microsoft Teams has to push 4K content through screen sharing. You can lower the display resolution and reduce the strain on Microsoft Teams app. Here’s how to do it.
Step 1: Open the Settings app on Windows 11 (Windows + I keys).
Step 2: Navigate to System > Display > Display Resolution.
Step 3: Select low display resolution and reboot the PC.
Now open Microsoft Teams and try sharing the screen again.
7. Update Display Drivers
Outdated display drivers on your PC often leads to issues with screen sharing on Microsoft Teams. First, you should download the latest display drivers from the official website and use the Device Manager menu to install them.
Step 1: Right-click on the Windows key and open the Device Manager menu.
Step 2: Expand the Display adapter and right-click on the built-in graphics.
Step 3: Select Update Drivers.
Step 4: Let the system search for the drivers automatically and install them on your PC.
After a successful installation process, try sharing the screen on Microsoft Teams.
8. Enable Computer Audio During Teams Screen Sharing
Do you face issues with hearing the computer sound during screen sharing? You need to enable relevant permission during screen-sharing.
Step 1: Launch Microsoft Teams and start a video call with members. Hit the Share icon at the top.
Step 2: Enable the ‘Include computer sound’ toggle, select a presenter mode if necessary, and share the display content with others.
9. Clear Microsoft Teams Cache
Sometimes an over amount of cache collected by Windows may mess with Microsoft Teams functions. Here is how to remove the Microsoft Teams cache on Windows 10.
Step 1: Completely close the Microsoft Teams app on Windows 10.
Step 2: Select Windows + R keys and open the Run menu.
Step 3: Type the following command in the box and hit Enter.
Step 4: It will open the Files Explorer with folder containing the Teams files.
Step 5: Select all and delete them from the PC
Reboot the PC and try your luck with Microsoft Teams again.
10. Update Microsoft Teams
Microsoft Teams screen sharing not working might be tied to an outdated build on the device. The software giant regularly releases software updates to the app to add new features and fix bugs.
Open the Microsoft Teams app, click on the three-dot option in the menu bar and check for updates. Install that latest build on the device and start screen sharing during group meetings.
11. Reinstall Microsoft Teams
Do you still face issues with sharing screen on Microsoft Teams? It’s time to reinstall Microsoft Teams on Windows and try again.
Step 1: Press the Windows + I keys to open Settings.
Step 2: Select ‘Apps and features’ from the sidebar and select Installed apps.
Step 3: Scroll to Microsoft Teams and click the three-dot menu beside it. Hit Uninstall.
Step 4: Confirm your decision. Use the link below download Teams and sign in with your account details.
12. Update Windows
An outdated Windows build on your PC often causes issues with installed apps, such as Microsoft Teams. You need to update Windows to the latest version and try again.
Step 1: Head to Windows Settings and select Windows Update.
Step 2: Download and install the latest Windows update on your PC.
Deliver a Flawless Presentation
Microsoft Teams steadily marches ahead with new features such as Gallery view, Breakout Rooms, and more. It has quickly become an integral part of many organizations.
Screen sharing plays a major role in conveying a message during video meetings. Go through the steps above and easily fix the screen sharing issues on Microsoft Teams.
Last updated on 07 August, 2023
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