Fix 1: Charge Kindle
The most likely reason why your Kindle is not turning on is that its battery might have completely drained. Therefore, plug your Kindle into a power source and see if it wakes up after a while. However, if you don’t see any change – leave your Kindle plugged in overnight or for 24 hours.
Fix 2: Check the Charging Cable and Adapter
If the previous method did not yield any results, there is a chance you might be using a faulty charger (cable and a power adapter) to charge your Kindle. Therefore, only use a legitimate charging cable and power adapter and ensure there is no visible damage.
Further, try plugging it into a different wall outlet. There’s a chance that the wall outlet may be damaged as well.
Fix 3: Force Restart Kindle
If there’s a software bug or a corrupted file causing the issue, force rebooting your Kindle reader will certainly help. All you need to do is press and hold the power button to reboot your Kindle.
Fix 4: Use a Laptop to Charge the Kindle
Try plugging your Kindle onto a PC or Mac using the USB cable. This way, there is a chance that your Kindle is detected by the computer and it wakes up. If it does, wait until it is fully charged.
However, if none of the above methods help you fix the issue, it is time to use that warranty and hand over your Kindle to the experts.
Fix 5: Contact Amazon Customer Support
Amazon’s support team will certainly help you with the issue. For example, there is a high chance that the battery’s health has deteriorated and reached its end of life. Therefore, Amazon will be able to replace your battery, and if the device is in a warranty period, you may get it done without any charges.
Further, they also have the necessary tools to diagnose, troubleshoot, and restore your Kindle to normalcy. You can check our guide to get in touch with Amazon Support. Ensure you reach out using the Amazon account from which you ordered the tablet.
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Last updated on 16 July, 2024
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My Kindle has a green light but will not turn on