An electronic book reader, more specifically the Amazon Kindle, has its merits and advantages – but at the end of the day, it is a machine, and there’s a possibility of a breakdown. If you currently relate to such a situation – do not worry. We’ll show you how to fix the frozen screen on your Kindle reader.
In this article, we want to show you all the methods to effectively fix the problem and get back to reading books on your Kindle reader. But first, let us understand where the problem stems from.
Why Is My Kindle Reader Frozen
Your Kindle reader may be stuck and frozen due to the following reasons:
- Low Battery: If your Kindle’s battery is critically low, it might freeze as it may not have enough power to refresh the display.
- System Bugs: Like any device, your Kindle reader is also subject to a few software bugs or glitches.
- Corrupted File: Sometimes, a specific ebook or document can cause the screen on your Kindle to freeze.
- Overloaded Memory: If your Kindle’s memory is nearly full due to excess background activities, the screen may freeze. This is prevalent with older Kindle models with inadequate memory.
- Hardware Issues: A damanged hardware component on your Kindle reader can also lead to this issue.
We’ll elaborate on the above reasons and help you fix the issue.
How to Fix a Frozen Kindle Screen
Here are a few tried and tested methods to help you revive your Kindle reader:
1. Force Restart Kindle
If a software bug or a corrupted file is causing the issue, force rebooting your Kindle reader will help. All you need to do is press and hold the power button (for 30-40 seconds) and select Restart from the pop-up. This will soft reset your Kindle reader.
Once the screen is turned on and the device is working properly, ensure to update the Kindle software to the latest version. There is a good chance that an available update will fix the bugs causing the issue.
2. Charge Your Kindle
The most likely reason your Kindle is frozen or stuck on the lock screen is that its battery might have completely drained. Therefore, plug your Kindle into a power source and see if it wakes up after a while. However, if you don’t see any change – leave your Kindle plugged in overnight or for 24 hours.
3. Delete Corrupted Books
If you have transferred books from third-party sources to your Kindle reader and any of them are corrupted, they may cause issues with your Kindle. However, books purchased from the official Kindle store will not cause such issues since they are optimized for the device.
Here’s how you can connect your Kindle reader to a PC or a Mac and delete books from third-party sources.
Step 1: Connect your Kindle reader with the USB cable to your PC or Mac.
Step 2: Open the Kindle folder on your PC.
Step 3: Tap on Documents.
Step 4: This will display all your third-party books. Try deleting the ones you have recently added that may be responsible for your frozen Kindle screen.
If you have trouble connecting your Kindle reader, read how to fix Kindle not showing up on Windows 11.
4. Contact Amazon Customer Support
Amazon’s support team will certainly help you with the issue. For example, there is a high chance that a few hardware components have deteriorated and reached their end of life. So, Amazon can replace faulty components, and if the device is in a warranty period, it may not cost you anything.
Further, they also have the necessary tools to diagnose, troubleshoot, and restore your Kindle to normalcy. You can check our guide to get in touch with Amazon Support. Ensure you reach out using the Amazon account from which you ordered the tablet.
If you have any further questions, look at the FAQ section below.
FAQs on Kindle Reader Frozen
keep the software updated on Kindle and avoid adding books from third-party and unverified sources.
A Kindle reader will last for 5-6 years if used carefully.
Unfortunately, there is no way to reset your Kindle reader remotely.
Read Books Without Hiccups
Your Kindle may boast of all the cutting-edge features, but if you’re a purist who prefers hard copies of books, you’re always safe. Having said that, we hope this article helps you fix a frozen Kindle reader. As mentioned earlier, if none of the suggested methods work, your best option is to take your Kindle reader to Amazon’s customer support.
Last updated on 08 November, 2023
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