3 Ways to Fix Instagram Not Showing Last Active

Quick Tips

• If you or the other person has disabled Active Status on Instagram, you won’t be able to see it.
• Ensure you haven’t blocked the user, or the user hasn’t blocked you.
• Instagram will only show the active status of an account once you start having a conversation with the person.

Why Can’t You See if Someone is Active on Instagram

• Not following each other: While you have the option to communicate in Instagram DM with anyone once they approve your request, both of you should follow each other to see the Instagram active status.
• You haven’t communicated with them in DM: Instagram will only show the active status of an account once you start having a conversation with the person.
• Active Status limits you to the recent 25 chats: Even if you maintain contact to know their last seen, you can only view the active status of your last 25 conversations.
• Activity Status is disabled: If you or the other person has disabled active status on Instagram, you can’t view it.
• You have been restricted: If a user restricts you on Instagram, you can’t view their Activity Status.
• You are blocked: The other person might have blocked you on Instagram, hence restricting you from viewing the Activity status.

Basic Fixes

• Check if Instagram is down: Check if Instagram is facing downtime. If yes, wait for the platform to restore services.
• Check network connectivity: Ensure there are no problems with network connectivity on your device.
• Update Instagram: Update Instagram to the latest version on your Android or iOS device for a bug-free experience.

Fix 1: Enable Activity Status

If you have turned off Activity Status on Instagram, you can’t view someone else’s last seen either.

Step 1: Open the Instagram app and tap profile from the bottom right.

Step 2: Tap the hamburger icon in the top right corner.

Step 3: Scroll down and select Messages and story replies.

Step 5: Tap Show activity status.

Step 6: Toggle on Show Activity Status.

Fix 2: Clear Cache

Clearing cache and junk files may resolve the issue with active status. You can check our guide on what happens when you clear your cache on Instagram for a better understanding.

On Android

Step 1: Long-press the Instagram app on the home screen and tap on App info. Tap on Clear Data.

Step 2: Tap on Clear cache and select OK to confirm.

On iPhone

Offloading an application on your iPhone removes temporary data, including cache and junk files.

Step 1: Open the Settings app. Go to General -> iPhone Storage.

Step 2: Scroll down and select Instagram from the list. Select Offload App. Wait for the offloading to complete, then tap on the Reinstall App option.

Fix 3: Log Out and Login to Instagram

Once you sign out of Instagram and log in again, there is a good chance that the issue will be resolved.

Step 1: Open the Instagram app and go to the Profile tab. Tap on the menu button and select Settings.

Step 2: Tap on Log Out. Once you log out, sign in to your account.

If none of the above methods work, try contacting Instagram’s support for assistance.