5 Ways to Fix Google Play Store ‘No Connection’ Error

Quick Tips

• Go to Google Play Store > profile picture > Settings > About > Update Play Store. Then, search and update the Google Play services app.
• Go to Settings > Passwords and accounts > Google account > Account Sync > three vertical dots > Sync now.
• Open General management settings and tap on Reset > Reset network settings > confirm the same. Then, check again.

Basic Ways:

• Restart your phone: Restarting your Android phone will help restart all device services, eliminating any temporary glitches that might be erroring out the Google Play Store app.
• Enable and disable Airplane mode: You can enable Airplane mode to turn off all device communications and other network services. Then, disable it to turn network services back on and see if this fixes the issue.
• Disable VPN: When you connect to an active VPN network, your phone may detect an unusual IP location, stopping you from accessing apps like Play Store. So, disable the VPN and try again.
• Clear Google Play services cache: Corrupt Google Play services cache can also lead to a buggy Google Play Store experience. When this happens, clear the app cache and check again.

Fix 1: Update Google Play Store and Play Services

If you’re repeatedly getting the ‘no connection’ error in Play Store, check and install the latest app updates for the Google Play Store on your Android phone and check again. Here’s how.

Step 1: Launch the Play Store. Tap on your profile picture at the top and select Settings.

Step 2: Expand About and tap Update Play Store to install the newest build.

You can also use Google Play Store to update Google Play services to the latest version. Then, check again.

Fix 2: Re-Sync Your Google Account

You can sync your Google account manually. This can help you access the Play Store again, especially if there were issues with the previous data sync. Follow the below steps to do it.

Step 1: Open Settings > select Passwords and accounts > select your Google account.

Step 2: Tap Account Sync > tap the three vertical dots menu at the top-right corner > select Sync now.

Fix 3: Give Data Permission to Google Play Services

If Google Play Services doesn’t have relevant data permissions, the app may experience connectivity issues. So, use the below steps to enable the relevant permissions.

Step 1: Open Settings and select Apps. Select See all apps and tap on Google Play services.

Step 2: Tap Mobile data and Wi-Fi. Then, enable the Background data and Unrestricted data usage toggles.

Fix 4: Set Date and Time to Automatic

Incorrect date and time settings on your Android phone can interfere with default apps. To avoid this, set date and time details to update automatically on your Android phone. Here’s how.

Step 1: Open Settings and tap on System.

Step 2: Select Date and time and enable the Set time automatically toggle.

Fix 5: Reset Network Settings

Incorrect network settings on your Android phone can cause issues with the Play Store. You should reset network settings and try your luck again. Here’s how to do it.

Step 1: Open Settings and tap on General management. Then, tap on Reset.

Step 2: Tap on Reset network settings and confirm the same.

Wait for the reset process to finish. Once done, open Google Play Store again and check if the issue has been fixed on your Android device.