3 Ways to Fix ChatGPT Login Not Working

Quick Fixes

• Edit the ChatGPT login URL in your browser and replace ‘auth’ with ‘auth0’. For instance, change ‘auth.openai.com…’ to ‘auth0.openai.com…’
• Change the browser user agent manually under Settings > More tools > Network conditions.
• Disable unnecessary browser extensions under browser Settings > Extensions > Manage Extensions.

Why ChatGPT Login Isn’t Working

ChatGPT may fail to log you in due to one of the following reasons:

• You’re connected to an unstable or slow internet.
• Your connected VPN server is slow.
• ChatGPT is experiencing high traffic.
• ChatGPT’s server is down or under maintenance.
• Obsolete browser cache files.
• A conflicting browser extension.

Common Fixes

• Clear your browser cache: Open your browser Settings > select Privacy and security > click Clear browsing data. Check Cached images and files, and click Clear data. Steps differ slightly if you’re using Microsoft Edge.
• Disable VPN: Open the VPN app > click Disconnect > reload ChatGPT.
• Use the correct login method: Ensure that you use the same authentication method to sign in that you used to create the account.
• Open ChatGPT in incognito mode or switch device: Press the Ctrl + Shift + N shortcut on Chromium-based browsers (e.g., Google Chrome, Brave, Microsoft Edge) to open the incognito mode and access ChatGPT. Alternatively, switch to a different device to sign into ChatGPT.

Fix 1: Change Your Browser User Agent

Switching your browser user agent is a nifty technique to fix the ChatGPT login not working issue. Open your Chromium-based browser settings to get started.

Step 1: Click the vertical three-dot menu at the top right of Google Chrome > select More tools > open Developer tools.

Step 2: Select the vertical three-dot menu next to the Gear icon > expand More tools > click Network conditions.

Step 3: Check Disable cache > uncheck Use browser default > set it to Googlebot Desktop. Refresh the ChatGPT page to log in.

Fix 2: Disable the Browser Extension

Third-party browser extensions are a common culprit behind ChatGPT login issues. Disable or remove the conflicting extension to resolve it.

Step 1: Click the vertical three-dot menu at the top right, select Extensions, and click Manage Extensions.

Step 2: Review installed extensions and click Remove to disable them. Alternatively, turn off the toggle to disable extensions without removing them.

Fix 3: Create a New User ID

Your last resort is to create a new user ID to log into ChatGPT without errors.

Step 1: Open the ChatGPT page and click Sign up.

Step 2: Choose your desired authentication method and follow the on-screen instructions.

Step 3: Provide your required account details and click Continue.

Step 4: Enter the confirmation code, and you’ll be redirected to the ChatGPT home screen.

FAQs