4 Fixes if Windows 11 Touchscreen Is Not Working

Quick Tips

• If the touchscreen is disabled, enabling it will be the easiest fix for this problem.
• You may also recalibrate your touchscreen to fix the problem.
• It is important to ensure that a thick screen protector does not reduce the touchscreen’s sensitivity.

Basic Fixes:

• Update Windows 11 and restart it: An outdated Windows 11 build can lead to touchscreen issues on your laptop. Head to Windows Settings > Windows Update menu. Install pending updates, and you will be good to go.
• Download updates from the PC manufacturer: OEMs like HP, Dell, Asus, and Lenovo ship laptops with built-in software to install required updates, tweak hardware settings, check system properties, and more. Download updates for them from the manufacturer.
• Remove a thick screen protector and clean your screen: If you use a screen protector to prevent the display from scratches, the protector’s thickness may prevent the touch inputs from being registered accurately. Remove it and clean your screen.

Fix 1: Enable Touchscreen

Using the Device Manager menu, you can disable the touch screen and enable it again to check if it helps fix the issue.

Step 1: Right-click the Start key and select Device Manager to open it.

Step 2: Expand the Human Interface Devices menu from the Device Manager window > find HID-compliant touch screen > right-click on it.

Step 3: Select Disable device from the context menu. And confirm it.

Step 4: Again, right-click on the same option and select Enable device.

Reboot your computer and see if the touchscreen is working.

Fix 2: Reinstall Touchscreen Drivers

Corrupt HID-compliant touchscreen drivers might have messed up your laptop’s touchscreen function. To fix this, reinstall the required drivers and try again. Follow the steps below.

Step 1: Right-click the Start key and select Device Manager to open it.

Step 2: Expand the Human Interface Devices section > right-click on the HID-compliant touch screen.

Step 3: Select Uninstall device and confirm your decision.

Restart the PC, and the OS will install the required drivers during reboot.

Fix 3: Run the Hardware and Devices Troubleshooter

Unfortunately, the hardware and devices troubleshooter isn’t available from the Windows Settings menu. You need to run it using Windows Terminal. Let us show you how.

Step 1: Right-click on the Windows key and open Windows Terminal.

Step 2: Type the command below and hit Enter.

msdt.exe -id DeviceDiagnostic

Step 3: Click Next and follow the wizard to complete the troubleshooting.

Fix 4: Calibrate Touchscreen or Reset to Default

If your laptop’s touchscreen suddenly stops working, calibrate it from the Control Panel menu.

Step 1: Press Windows + R, type control, and hit Enter to open the Control Panel.

Step 2: Change the View by option to Category > select Hardware and Sound.

Step 3: Scroll down and find Tablet PC Settings. Click on Calibrate the screen for pen or touch input.

Step 4: Select Calibrate from the following menu.

Step 5: The OS will ask whether you want to calibrate Pen input or Touch input. Select Touch input.

Select the crosshair whenever it appears on the display and complete the process.