Top 8 Ways to Fix Win­dows 11 PC Not Shut­ting Down

Pankil Shah

You might be shutting down your PC every day after your work or entertainment session. After all, even computers can use a little break from time to time. But what happens when Windows gets stuck at shut down screen or won't shutdown? You can roll up your sleeves and try out these troubleshooting methods to fix that.

Top Ways to Fix Windows 11 Not Shutting Down

You should check for any downloads running in the background or a service preventing Windows from shutting down before a task finishes. Whether it’s a software, bug, or a background process preventing Windows 11 from shutting down, this article covers all the possible solutions that’ll help you get past the problem. So, let’s get right to it.

1. Try Alternative Methods

If you can’t seem to shut down your PC using the Start menu, you can press the Alt + F4 shortcut to bring up the shut down prompt. Alternatively, you can also press Ctrl + Alt + Del and click on the power icon to select Shut down from the menu.

Shut Down Windows 11

Another way to forcefully shut down your Windows 11 PC is to press and hold the physical power button until it completely shuts off. While that'll shutdown the PC but you'll never know the reason for the delay.

2. Check Power Options

If pressing the power button does not shut down your PC, then you can check the set Power Options on your PC. Here’s how.

Step 1: Open the Start menu, type control panel, and press Enter.

Open Control Panel

Step 2: Change the view type to icons and select Power Options.

Power Options on Windows 11

Step 3: Click on 'Choose what the power buttons do' on your left.

Choose What Power Button Does on Windows

Step 4: Use the drop-down menu next to 'When I press the Power button' and select Shut down.

System Settings on Windows

3. Use Command Prompt

Command Prompt is a useful utility on Windows that you can use to communicate with your PC. So, if the other methods don't work, you can use Command Prompt to shut down your PC.

Step 1: Press Windows key + X and select Windows Terminal (Admin) from the resulting menu.

Open Windows Terminal Admin

Step 2: In the Command Prompt window, type the command given below and press Enter.

shutdown /s
Shut Down Windows Using Windows Terminal

This should immediately kill all the processes and power off your PC.

4. Run Power Troubleshooter

Microsoft offers a troubleshooter for just about every utility on Windows. You can use the Power troubleshooter on Windows to detect and fix issues hindering the shutdown process.

Step 1: Open the Start menu, type troubleshooter settings, and press Enter.

Open Troubleshoot Settings

Step 2: Select Other troubleshooters.

Other Troubleshooter

Step 3: Lastly, click on the Run button next to Power.

Run Power Troubleshooter

5. Disable Fast Startup

If you’ve been using fast startup to reduce boot times on Windows 11, you might face such issues. You can try turning it off to see if that fixes the issue.

Step 1: Press Windows key + R to open the Run dialog, type in control, and press Enter.

Open Control Panel on Windows 11

Step 2: Switch the view type to icons, and select Power Options.

Step 3: Click on ‘Choose what the power buttons do’ on the left sidebar.

Step 4: Since you’ll need administrator permissions to disable the fast startup, click on ‘Change settings that are currently unavailable’.

Change Unavilable Settings

Step 5: Uncheck the box that reads the ‘Turn on fast startup (recommended)’ box, and hit Save Changes.

Disable Fast Startup

After this, try shutting down your PC.

6. Run an SFC Scan

Corrupted system files are yet another reason why you might face trouble shutting down your PC. To fix that, you can try running a quick SFC (or System File Checker) scan on your PC.

Step 1: Press Windows key + X and select Windows Terminal (Admin) from the resulting menu.

Step 2: In the Command Prompt window, Type the command given below and press Enter.

sfc /scannow
Run SFC Scan

7. System Restore

System restore is a handy utility on Windows 11 that takes a backup of the entire system periodically. You can use it to revert back to a point when everything was working fine. However, that means you might lose the data and settings that you've made after the said restore point on Windows.

Step 1: Open the Start Menu, type create a restore point and click on the first result that appears.

Open System Restore

Step 2: Under the System Protection tab, click on the System Restore button.

System Properties Window

Step 3: You can either go with the recommended restore point or pick one yourself by choosing the second option.

Perform a System Restore

Pick a restore point when the Task Manager was running fine and hit Next. Follow the on-screen instructions to perform a system restore.

8. Reset Windows 11

Lastly, if all else fails, then you might have to take the nuclear option of resetting Windows. You can choose to keep or remove your personal files while resetting your PC. Here’s how to do it.

Step 1: Press Windows key + I to launch the Settings app. Navigate to the Windows Update tab and click on Advanced Options.

Advanced Options

Step 2: Scroll down to Additional options and click on Recovery.

Recovery Settings

Step 3: Lastly, under Recovery options, click on the Reset PC button to begin resetting your PC.

Reset PC

Since resetting Windows reinstates all of your settings to their default value, this should help fix the shut down issues on Windows 11.

Shut It Off

Once you go through the above solutions, you should be able to power off your PC as usual. As always, let us know which one of the solutions did the trick for you.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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Pankil Shah

Written By

Pankil Shah

Pankil is a Civil Engineer by profession who started his journey as a writer at EOTO.tech. He recently joined Guiding Tech as a freelance writer to cover how-tos, explainers, buying guides, tips and tricks for Android, iOS, Windows, and Web.