4 Ways to Fix Number Pad Not Working on Keyboard in Windows 11

Basic Fixes:

• Enable Num Lock on the keyboard: Most keyboards come with a dedicated Num Lock key. When you disable it, the number pad stops working. So, check whether you need to re-enable the Num Lock key to start typing numbers.
• Clean the physical keys: If the number pad keys are filled with dust particles, you might face issues. So, clean around the keys and dislodge any such debris. Then, try using the number pad again.
• Check for keyboard damage: If you accidentally damage your keyboard, you might end up with a broken number pad. In this case, you might need to replace the keyboard with a wired or wireless keyboard.
• Use the on-screen keyboard: If you’re waiting on a new keyboard or are intermittently facing issues when using the number pad on your device, you can use the on-screen keyboard as a replacement.

Fix 1: Turn off Mouse Keys

When you enable mouse keys on Windows 11, you can use the numeric keypad to move your mouse pointer. However, this can cause the number pad to not work properly on your Windows 11 device. So, here’s how you can disable mouse keys.

Step 1: Use the Windows + I key to open Settings and go to Accessibility. Click on Mouse.

Step 2: Disable the Mouse keys toggle.

Fix 2: Update Keyboard Drivers

The latest Windows 11 update might have developed incompatibility with your device’s keyboard drivers. You need to download the latest keyboard drivers to ensure it stays compatible. Follow the steps below to do it.

Step 1: Open Device Manager and click on Keyboards. Right-click your keyboard and select Update driver.

Step 2: Select Search automatically for drivers. Wait for the driver updates to install and check.

Fix 3: Run Keyboard Troubleshooter

If the number pad has stopped working suddenly, you can run the keyboard troubleshooter and fix the issue. Here’s how to do it.

Step 1: Open Settings and go to System. Select Troubleshoot and click on Other troubleshooters.

Step 2: Go to Keyboard and click on Run. Wait for the troubleshooter to run and check the results.

Fix 4: Reinstall Keyboard Drivers

If you didn’t find any update for the keyboard’s drivers, then you can reinstall the ones on your computer. First, you’ll need to uninstall the old keyboard drivers and reinstall the latest ones again. Here’s how to do it.

Step 1: Open Device Manager and click on Keyboards. Right-click your keyboard and select Uninstall device.

Confirm when prompted. Then, restart your computer and the system will reinstall the required drivers. Once done, try using the number pad again to check.