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5 Ways to Fix Gmail Not Working in Google Chrome

Quick Tips
  • Visit the Google Workspace Status Dashboard and ensure Gmail’s servers are not experiencing an outage.
  • Temporarily disable your extensions and try resetting site permissions for Gmail to see if that resolves the issue.
  • You may have to clear all the browsing data or reset Chrome if the issue remains.

Fix 1: Disable Browser Extensions

Third-party extensions in Chrome can sometimes prevent Gmail from loading properly. When that happens, Gmail may take longer than expected to load emails or fail to do so entirely. To verify this, you can try disabling all the third-party extensions in Chrome and loading Gmail again.

To disable extensions in Chrome, type in chrome://extensions in the address bar at the top and press Enter. Then, use the toggles to disable all the extensions.

Disable Chrome Extensions

After disabling all the extensions, try loading Gmail. If it works, you can enable all the extensions one by one to isolate the culprit.

Fix 2: Reset Site Permissions for Gmail

Misconfigured site permissions can also prevent certain Gmail features from working correctly in Chrome. For instance, if you’ve disallowed notification permissions for Gmail, Chrome may fail to send alerts for new emails and messages. To avoid such issues, you can try resetting site permissions for Gmail.

Open Google Chrome and navigate to Gmail. Tap the padlock icon on the left of the address bar and click on Reset permissions from the resulting menu.

Reset Site Permissions in Chrome

Fix 3: Enable JavaScript

If you’ve disabled JavaScript in Chrome, you may encounter errors while using Gmail, especially while signing in. To fix it, you can enable JavaScript in Chrome by following the steps below.

In Google Chrome, type chrome://settings/content/javascript in the URL bar and hit Enter. Then, select the Sites can use JavaScript option.

Enable JavaScript in Chrome

Further, ensure that Gmail isn’t added under the “Not allowed to use JavaScript” section. Then, try using Gmail again to see if it works fine.

Fix 4: Clear Browsing Data

Existing cache and cookies stored by Chrome can also prevent websites from loading correctly at times. Hence, it’s always a good idea to clear browsing data whenever you encounter any issues.

Step 1: Press Ctrl + Shift + Delete on your keyboard to open the Clear Browsing Data panel.

Step 2: Use the drop-down menu next to Time range to select All time. Tick the Cookies and other site data and Cached images and files checkboxes. Then, hit the Clear data button.

Clear Cache and Cookies in Chrome

Fix 5: Reset Google Chrome

You should consider resetting Chrome to its default settings if everything else fails. Do note that this will remove all of your extensions, pinned tabs, and browsing data from Chrome.

Step 1: Launch Chrome, type in chrome://settings/reset in the address bar up top, and press Enter. Then, click on Restore settings to their original defaults.

Reset Chrome

Step 2: On the confirmation pop-up box, choose Reset Settings to continue.

Reset Chrome Settings

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Last updated on 26 June, 2024

1 Comment

  1. None of these things worked. 🙁 I am sooo discouraged, I’ve been trying to get my email for my business for six hours.e.

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