5 Ways to Fix Xbox App Won’t Let Me Log in on Windows 11

Quick Tips

• Before trying anything else, ensure there are no issues with your internet connection and restart the Xbox app.
• Running an outdated version of the Xbox app can also lead to this issue, so update it.
• You may have to reset the Xbox app or your account password if nothing else works.

Fix 1: Ensure Xbox Services Are Running

The Xbox app for Windows relies on certain background services to work on your computer. If one of these services is not running, you can’t sign into the Xbox app on Windows. Hence, first, ensure that services related to the Xbox app are running on your system.

Step 1: Press the Windows key + R to open the Run dialog box. Type service.msc in the box and press Enter.

Step 2: In the Services window, scroll down to locate the Xbox Accessory Management Service. Double-click on it to open its properties.

Step 3: Use the drop-down menu next to the Startup type and select Automatic. Then, click Apply, followed by OK.

Repeat the above steps to change the startup type for Xbox Live Auth Manager, Xbox Live Game Save, and Xbox Live Networking Service to automatic. After that, restart your PC and sign in to the Xbox app again.

Fix 2: Run Windows Store Apps Troubleshooter

The Windows Store Apps troubleshooter is a useful tool for detecting and fixing issues with apps downloaded from the Microsoft Store. It can also resolve abnormalities with the Xbox app and help you regain access to your account. Here’s how to run it.

Step 1: Click the search icon on the taskbar, type troubleshoot settings, and select the first result.

Step 2: Click on Other troubleshooters.

Step 3: Click the Run button next to Windows Store Apps to initiate the troubleshooting process.

Fix 3: Repair or Reset the Xbox App

Windows 11 offers several options for repairing broken apps and programs on your PC. If the Windows Store apps troubleshooter fails to find any problems, try repairing the Xbox app to fix sign-in issues.

Step 1: Press the Windows key + S to open the search menu. Type Xbox in the search field, right-click on the first result and select App settings.

Step 2: Scroll down to the Reset section and click the Repair button.

If the Xbox app won’t let you sign in even after you repair it, try resetting the app on Windows from the same menu.

Fix 4: Correct Date and Time on Your System

The Xbox app may fail to connect to its servers and sign you in if your PC is set to an incorrect time or date. You can configure Windows to sync the date and time automatically to avoid such problems. Here’s how to do it.

Step 1: Press the Windows key + I to open the Settings app. Navigate to Time & language tab and click on Date & time.

Step 2: Turn on the toggle for Set time automatically.

Fix 5: Sign Into Your Account on a Web Browser and Reset Your Password

If you still can’t log in to the Xbox app on Windows 11, there may be an issue with your account. You can try signing into your Xbox account on a web browser to check for this possibility.

If your account has an issue, you will receive instructions on fixing it. If you have trouble signing into your Xbox account, even in a web browser, click the Forgot password option and follow the on-screen prompts to reset your account.