Top 10 Ways to Fix Facebook Stories Not Uploading

Stories have become trendy these days. Instead of posting normal posts with photos and videos, users prefer to share stories with text, music, videos, stickers, and more. However, many have complained about Facebook story stuck on sending. If you are among them, here are the ways to fix Facebook Story not uploading.

Fix Facebook stories not uploading

Facebook story stuck on sending can be confusing and frustating. Before you move to Instagram or TikTok to share stories, use the troubleshooting tricks below to fix the problem with Facebook stories.

1. Check the Internet Connection

Let’s cover some basics first. You’ll need to ensure an active internet connection on your phone before uploading a story on Facebook. If your phone has a slow or sketchy network connection, the Facebook app won’t upload stories. You can use apps like Speedtest to confirm a double-digit internet speed on your phone.

You can also temporarily enable Airplane mode on your iPhone or Android and try again. Android users can swipe down from the home screen and access the option from the quick settings menu. iPhone users can use the Airplane mode from the Control Center menu.

Enable airplane mode

2. Restart Facebook

You can restart Facebook and try uploading a story again from your Android or iPhone.

Step 1: Swipe up and hold from the bottom to open the app switcher menu on your phone.

Step 2: Swipe up on Facebook to close the app completely.

Close Facebook

3. Check Facebook Servers

You can’t upload a video as a Facebook story when servers face an outage. You can confirm the issue by visiting Downdetector. When you search for Facebook, you can notice the high outage spikes and user comments complaining about the same. In that case, you can’t check Reels, fails to play videos, and other basic tasks.

You’ll need to wait for the company to troubleshoot server-side issues. Once Facebook fixes the issue, open the app again and upload stories without breaking a sweat.

4. Turn off VPN

Facebook may become slow or not work properly on an active VPN connection. While a VPN network is useful for masking your IP address and browsing history from the local ISP (Internet Service Provider), apps like Facebook and Instagram may face issues. You should turn off VPN on your phone and upload a story again.

5. Clear Facebook Data

Facebook collects cache in the background to improve the app’s performance. Sometimes, the app collects a corrupt cache and troubles you with basic tasks. You can clear Facebook cache and try again.

Step 1: Long-tap on the Facebook app icon and open the app info menu.

Step 2: Select Storage and cache and tap Clear cache from the following menu.

Clear Facebook cache on Android

6. Use Facebook Desktop or Web

Although the story options are limited on the Facebook web, it’s still a neat alternative to mobile apps. Here’s how you can use Facebook desktop or web version to upload a text or photo story.

Step 1: Visit Facebook on the web and login wit your account details.

Step 2: Select Create story.

Create story on Facebook web

Step 3: Use the settings icon at the top to tweak privacy settings. Create a photo or text story from the same menu.

Create story on Facebook web

7. Authenticate Your Facebook Account Again

The Facebook story stuck on sending might be due to an account authentication error. You can log out from your account login with updated account details.

Step 1: Open the Facebook app on your phone and tap on your profile icon in the top-right corner.

Step 2: Scroll down and select Log Out.

Log out from Facebook

8. Update Facebook

An outdated Facebook app on your phone may leave you with issues like being unable to upload stories. The company regularly releases app updates to improve the performance and add new features. You can head to the Play Store or App Store and install the latest Facebook version.  

9. Reset Network Settings

Facebook stories not uploading error may be due to incorrect network settings on your phone. You should reset the network settings and try again.


Step 1: Open the Settings app and scroll to General.

Step 2: Tap ‘Transfer or Reset iPhone’ and select Reset.

Reset menu on iPhone

Step 3: Tap Reset Network Settings.

Reset network settings on iPhone


Step 1: Launch the Settings app and open General Management.

Step 2: Tap Reset and select Reset Network Settings.

Reset network settings on Android

Read our post on implications of resetting network settings on your phone.

10. Reinstall Facebook

If none of the tricks, reinstall Facebook and upload stories without any issue.


Step 1: Long-tap on the Facebook app icon and select Remove app.

Step 2: Tap Delete app and install the app from the App Store again.

Delete Facebook on iPhone

Step 3: Get the Facebook app from the Apple App Store.


Step 1: Long-press on the Facebook app and open the app info menu.

Step 2: Tap Uninstall and delete the app.

Uninstall Facebook on Android

Step 3: Get the Facebook app from the Google Play Store.

Share Your Memories on Facebook

Facebook has nailed to story experience with neat features. However, a Facebook story stuck on sending can leave you with bad taste. Which trick worked for you? Share your findings in the comments below.

Last updated on 03 May, 2023

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