6 Fixes for the Windows 11 “We Can’t Find Your Camera” Error

Quick Tips

• Sometimes, restarting the PC may automatically fix the problem.
• Always download and install the Camera driver from the official website.
• Before troubleshooting, check if you can view the camera feed in other apps.

Fix 1: Turn on the Camera

Some webcams, including those on laptops, may have a dedicated switch that allows users to disconnect the camera from the primary device. While this is better than using the shutters, one can forget about it. So, ensure to turn it on.

Fix 2: Reconnect the Camera

If you use external cameras, reconnecting your camera can be a good check. Loose connections and dirty or faulty ports can cause this error.

You can also try connecting the external camera to a different device to confirm that the camera cable works properly. Once you have a proper connection, the problem should be resolved.

Fix 3: Update or Reinstall Camera Drivers

Camera drivers help the camera and the operating system communicate effectively. You may have issues using the camera when the driver is outdated or corrupted.

Ensure that you uninstall the driver first, then reinstall the latest version. The best way to install it is by downloading it from the OEM website. The only thing you need to ensure is that the OS version matches.

Fix 4: Enable the Camera From Device Manager

If you encounter the “we can’t find your camera” error, it may be due to disabled camera drivers. When camera drivers are disabled, programs that require the camera service cannot access it.

Step 1: Right-click on the Start menu and click Device Manager.

Step 2: Expand the Cameras category and double-click on your camera to open its properties.

Step 3: Switch to the Driver tab, click the Enable Device button, and click OK.

Fix 5: Run the Camera Troubleshooter

Windows GetHelp App allows you to run the camera troubleshooter. When you run this tool, it asks questions, checks all possible causes of the camera problem, fixes them, or recommends the best options to correct the error.

Step 1: Open the GetHelp app from the Start menu.

Step 2: Type Run camera troubleshooter > press Enter.

Step 3: Follow the troubleshooting wizard, which will ask you questions and offer solutions to fix the issue.

Fix 6: Reset or Repair the Camera App

Lastly, the Camera app may have gone bad or corrupted. In such cases, you must reset and repair it. Windows 11 offers a built-in solution for every app that can repair and reset apps to fix situations like these.

Step 1: Press Windows + I to open the Settings app.

Step 2: Click Apps on the left pane > click Installed apps on the right.

Step 3: Click the Camera app ellipses > select Advanced options.

Step 4: Scroll to the Reset section > click the Repair button > click the Reset button.