4 Ways to Fix Windows 11 Stuck on Shutting Down Screen

Quick Tips

• If Windows 11 is stuck on the shutting-down screen, try shutting down your computer using a different method.
• Alternatively, resetting the power plan settings can be an effective solution.
• If none of these work, open the Task Manager and disable the startup programs.

Try These Things First

• Try to force shutdown: Sometimes the problem can occur due to a temporary bug or glitch. So, you can force shut down your computer by holding down the power button. Once your computer is off, press the power button again to turn it back on and check for the problem.
• Update the operating system: Ensure that you are using the latest Windows update on your computer. To check for and download available Windows updates, open the Settings menu > choose Windows Update > click the Check for updates button on the right.
• Close background running applications: It might be possible that the applications running in the background prevent your computer from shutting down. So, open the Task Manager and close all the applications running in the background to fix the problem.

Fix 1: Disable Fast Startup

One of the main reasons your Windows 11 computer could get stuck on the shutdown screen is the fast startup option. You must disable it to fix the problem. Here’s how:

Step 1: Open the Start menu, type Control Panel in the search bar and hit Enter. Then, in the Control Panel, navigate to System and security > Power Options > Choose what the power buttons do.

Step 2: Choose Change settings that are currently unavailable.

Step 4: Uncheck Turn off fast startup (recommended) > click Save changes.

Fix 2: Reset the BIOS to Default Settings

The problem can also originate from your motherboard. So, reset the BIOS to its default settings to fix the issue. Here’s how:

Step 1: First, boot into UEFI BIOS on your Windows computer.

Tip: If you are unsure, check our guide to learn how to enter BIOS on Windows without restarting.

Step 2: Switch to the Exit window and click Load Setup Defaults. The wording of this option might differ on your computer.

Step 3: Click Yes to confirm your decision.

Fix 3: Turn off Hibernate

Windows 11 might get stuck on the shutdown screen if you have hibernation mode enabled on your computer. To solve this, disable hibernation mode. Follow the steps below to do that:

Step 1: Open the Start menu > type Command Prompt in the search bar > choose Run as administrator.

Step 2: Type the following command in Command Prompt and press Enter.

powercfg /hibernate off

After that, check if you still face the issue. If yes, it probably has something to do with the Intel(R) Management Engine Interface.

Fix 4: Disable and Re-enable Intel (R) Management Engine Interface 

Many users on Reddit mentioned that disabling and re-enabling the Intel(R) Management Engine Interface solved the problem for them. So, try this and check if it fixes the problem. Here’s how:

Step 1: Open the Power User menu > choose Device Manager.

Step 2: In the Device Manager, double-click System devices > right-click Intel(R) Management Engine Interface > choose Disable device > click Yes to confirm your decision.

Step 3: After that, force shut down your computer (as the normal shutdown window is stuck) > right-click Intel(R) Management Engine Interface again > choose Enable device.

That’s about it. You should no longer be facing the problem.

Also Read: How to fix Windows PC not turning off after shutdown