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3 Ways to Fix Unable to Log In to Instagram on Android and iPhone

Quick Tips
  • Ensure your internet connection is functioning and try restarting the Instagram app on your phone to resolve any temporary glitches.
  • Verify that the date and time on your phone are correct and check if Instagram servers are experiencing any outages.
  • Update the Instagram app on your phone and consider clearing its cache data if issues persist.

Try Basic Fixes

  • Temporarily disable VPN connection: Instagram might flag your login attempts as suspicious if it detects unusual network activity. This can happen if you use a VPN service and switch servers frequently. It’s best to turn off your VPN connection if Instagram keeps throwing network errors during login.
  • Check if Instagram is down: Instagram’s servers may be having a rough day. If that’s the case, you might run into errors while logging into your Instagram account. Visit a website like Downdetector to check if Instagram servers are facing an outage.
  • Update the app: You may have trouble logging into your account if the Instagram app on your phone is old or buggy. Hence, it’s best to update the Instagram app from the Play Store (Android) or App Store (iPhone).

Fix 1: Log in With Facebook

Another thing you can do is sign into your Instagram account using your Facebook credentials. Of course, this is only possible if you’ve previously linked both accounts.

On the Instagram login page, tap on Log in with Facebook. If you’re already logged into the Facebook app, you’ll be logged in automatically. If not, you’ll need to enter your Facebook login information.

Fix 2: Check Date and Time Settings

Having your phone set to an incorrect time or date could prevent Instagram from communicating with the servers. To avoid discrepancies, it’s best to configure your phone to use the network-provided date and time.

Android

Step 1: Open the Settings app and navigate to General Management.

Step 2: Tap on Date and time. Then, enable the toggle for Automatic date and time.

iPhone

Step 1: Launch the Settings app on your iPhone and navigate to General.

Step 2: Tap on Date & Time. Toggle on the switch next to Set Automatically.

Fix 3: Clear App Cache (Android)

If you’ve been using the Instagram app for a while, it may have accumulated a significant amount of cache. Although this data helps improve app performance, it can cause issues if corrupted. Hence, purging that old cache is important if the problem persists.

Step 1: Long-press on the Instagram app icon and tap the info icon from the menu that appears.

Step 2: Go to Storage and tap the Clear cache option at the bottom.

Restart the Instagram app after this, and try to log in to your account one more time.

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Last updated on 05 July, 2024

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