3 Ways to Fix Snapchat “Something Went Wrong” Error on Android and iPhone

Try Basic Fixes

• Avoid adding too many friends at once: If you’ve recently added too many friends, Snapchat may prevent you from adding more by displaying errors like “Something went wrong.” So, you must wait 24 hours or so before the error goes away.
• Check if Snapchat is down: If Snapchat’s servers are experiencing problems, the app may not function properly on your phone and display errors like the one discussed here. You can visit a website like Downdetector to see if others have similar problems.
• Temporarily disable your VPN: Using a VPN connection can cause Snapchat to mark your account activity as suspicious. Try disabling your VPN connection momentarily to see if that resolves the error.
• Update the Snapchat app: Updating the Snapchat app on your phone should help if the error message occurs due to a buggy app build. Open the Play Store or App Store to update the Snapchat app. Then, check if the error reappears.

Fix 1: Verify Your Email Address in the Snapchat App

The “Something went wrong” error in Snapchat can also appear if you’ve recently created a new account and haven’t verified your email address yet. If you are unsure, here’s how to see if the email address associated with your Snapchat account is verified.

Step 1: In Snapchat, tap the profile icon at the top left corner > tap the gear icon at the top right.

Step 2: Tap on Email > follow the on-screen prompts to verify your email address. If your email has already been verified, try the next solution.

Fix 2: Sign Out and Sign Back In

Temporary issues with your Snapchat account can cause the app to throw strange errors at you. You can sign out of your account and back in to see if that gets Snapchat to work again.

Step 1: In Snapchat, tap the profile icon at the top left corner > tap the gear icon at the top right.

Step 2: Scroll to the bottom > tap Log Out > select Log Out again to confirm. Restart the app > sign back in to check if the error is resolved.

Fix 3: Clear Snapchat Cache

The Snapchat app stores temporary files on your phone to improve its performance. However, once this data becomes old or corrupt, it might interfere with the app’s performance and cause problems. Thankfully, Snapchat lets you clear the cache data directly from the app.

To clear the Snapchat cache on Android or iPhone:

Step 1: In the Snapchat app, go to your profile > tap the gear icon at the top right.

Step 2: Scroll down to Account Actions > tap Clear Cache > choose Continue when prompted.