3 Fixes When Microsoft Store Is Not Opening or Loading

Basic Fixes:

• Check your Internet connection: Microsoft Store requires a high-speed Internet connection to work correctly. Ensure you are on stable internet.
• Confirm Microsoft account sign-in: Have you started using Windows 11 without signing into your Microsoft account? If so, you might have trouble accessing the Microsoft Store.
• Update Windows 11: Updating your computer will ensure all drivers are updated and all patches and possible Microsoft fixes have been applied to your computer.

Fix 1: Repair or Reset Microsoft Store

If the Microsoft Store isn’t functioning as expected, repair or reset the app using the built-in tool. Here’s how.

Step 1: Press the Windows key > type Microsoft Store > right-click on the Microsoft Store result > click App Settings.

Step 2: From the Reset menu, select Repair, and let Windows fix the Microsoft Store misbehavior on your computer.

You may also return and select Reset.

Fix 2: Clear Microsoft Store Cache

Microsoft Store not opening on Windows 11 might be due to an absurd amount of data collected by the store. You need to clear the cache.

Step 1: Press Windows + R to open the Run dialog.

Step 2: Type the command below and white Enter.

wsreset.exe

Windows will showcase a blank Command Prompt menu. After a few seconds, the system will close windows and automatically open the Microsoft Store.

Fix 3: Check Computer’s Time

Inaccurate date and time on your computer may prevent the Microsoft Store from opening in Windows 11. Let’s fix it from the Windows Settings menu.

Step 1: Press Windows + I to open Settings > click the Time & language menu.

Step 2: Click Date & time > in the next window, enable Set time automatically toggle.

While you are at it, check your current Time zone as well. Restart the computer and try to access the Microsoft Store again.