4 Ways to Fix Kindle Not Charging

Quick Tips

• Ensure there’s no damage to the charging accessories.
• Remove the case from your device, and gently clean the charging port.
• Try restarting your Kindle reader, and update it to the latest available software version.

Basic Fixes

• Check charging accessories: If there’s any visible damage to the charging cable/adapter, it can certainly cause issues while you try and charge your Kindle reader. 
• Check power source: You also need to make sure the power outlet from your wall or any other source is functional and not damaged.
• Remove case: If you have a protective case on your Kindle reader, make sure it is not restricting or covering the charging port. 
• Clean charging port: Sometimes, there might be some dust or lint present inside the charging port and this might prevent you from fully inserting the charger into your Kindle.

Fix 1: Restart Kindle

Shutting down your Kindle shuts down all the operations and possibly clears the bug causing the issue as well.

Step 1: Tap anywhere on your screen if you are reading a book. If you are on the Home page, jump to Step 2.

Step 2: Tap on the downward-facing arrow icon to open the control panel and go to All Settings.

Step 3: Tap on Device Options. Tap on Restart and select Yes to confirm.

Also Read: How to fix Kindle battery draining fast

Fix 2: Update Kindle

If several readers are facing a problem in charging their Kindle, Amazon will certainly take note of it and release a firmware update to fix the issue.

Step 1: Tap anywhere on your screen if you are reading a book. If you are on the Home page, jump to Step 2.

Step 2: Tap on the downward-facing arrow icon to open the control panel and go to All Settings.

Step 3: Tap on Device Options > Advanced Options.

Step 4: Tap on Update Your Kindle. Your device will restart after the firmware update is completed.

If the option is greyed out, your Kindle is already running on the latest software version.

Fix 3: Reset the Kindle

Once you reset your Kindle reader, all the configurations and settings will be reset to their default values. Therefore, any misconfiguration causing your Kindle not to charge properly will be fixed once you reset it.

Here’s what happens if you reset your Kindle:

• You will lose all your data, including your books, documents, and settings.
• You will need to re-download any content that you want to keep.
• You will need to sign in to your Amazon account again.

Here’s how to reset your Kindle.

Step 1: Tap anywhere on your screen if you are reading a book. If you are on the Home page, jump to Step 2.

Step 2: Tap on the downward-facing arrow icon to open the control panel and go to All Settings.

Step 3: Tap on Device Options. Tap on Reset.

Step 4: Tap on yes to confirm and wait for it to complete the process.

Fix 4: Contact Amazon Support

If you are unable to fix the issue yourself, you can always contact Amazon customer support for help. They will assist you, or even take a look at your Kindle reader to find out exactly what the problem is and fix it in due time.

In case you want to purchase the Kindle Paperwhite :