Top 11 Ways to Fix Google Chrome Not Working on Mobile Data

Google Chrome comes pre-installed on all Android phones, and it remains the go-to choice among consumers to browse the web. Now that Apple lets you change the default browser on iOS, Chrome’s popularity is rising on iPhone too. While Chrome is feature-rich with native apps on all platforms, the web browser not working on mobile data can spoil your experience quickly. Here are the best ways to fix Chrome not loading pages on mobile.

You can connect to a Wi-Fi network and browse the web as usual. But it’s not a feasible solution as you won’t always be around a wireless connection. Instead, you can use the tricks below and fix Chrome’s sketchy behavior on mobile data.

1. Check Mobile Data in Other Apps

Do you have mobile data issues on all the installed apps on your Android or iPhone? Understandably, the same won’t work on Google Chrome either. You can swipe down from the home screen and select Internet to enable the LTE/5G data.

iPhone users can open the Control Center and enable the Mobile Data option. You need to also check the mobile data plan with your carrier. If you have consumed mobile data, purchase a plan to enable the internet on your mobile number. 

2. Reset the Network on Phone

If the issue persists, enable the Airplane mode and disable it after a couple of seconds to reset the network. Android users can access the Airplane mode from the quick toggles menu. If you have an iPhone, use the same from the Control Center.

3. Enable Mobile Data Permission for Chrome

Did you disable the mobile data permission for Google Chrome on iPhone? You need to enable it from Settings.

Step 1: Open the Settings app on your iPhone and scroll to Google Chrome.

Step 2: Enable the Mobile Data toggle.

4. Disable Data Saver Mode

Did you enable a data saver mode on iPhone or Android? Chrome may face issues with loading webpages on mobile data. It’s time to turn off data saver mode.


Step 1: Launch the Settings app and select Mobile services.

Step 2: Select your SIM card and disable the Low Data Mode.


Step 1: Go to the Settings app and open Network and internet.

Step 2: Select Data Saver and turn off the option.

5. Enable Background Data Usage for Chrome

Do you often face issues loading web pages in the background on Google Chrome? The problem occurs when Chrome doesn’t have background data usage permission. Here’s how to fix that.


Step 1: Launch the Settings app and scroll to Chrome.

Step 2: Enable the ‘Background App Refresh’ toggle.


Step 1: Long-press on the Chrome app icon and open the app info menu.

Step 2: Select Mobile data and Wi-Fi. Enable the Background data toggle.

6. Disable VPN

Google Chrome may act up with an active VPN connection on iPhone or Android. It can be due to an outage at one of the connected VPN servers. You need to disable VPN and start browsing the web in Google Chrome.

7. Contact the Website Admin

Do you face issues with visiting a specific website on all browsers? You need to contact the website admin to explain the issue.

8. IP Address Is Blocked

Some websites can be region-specific and may not be available in your area. Google Chrome may not work when you visit such websites. The issue has nothing to do with internet connection or Google Chrome. You can only wait for the service or website to become available in your country.

9. Clear Google Chrome Cache

The ‘Google Chrome not working on mobile data’ problem can be due to a corrupt cache. It’s time to clear cache and try again.


Step 1: Launch Google Chrome and tap the three-dot menu. Select Clear browsing data.

Step 2: Confirm the same to delete history, cookies, site data, cached images, and saved passwords.


Step 1: Long-press on the Google Chrome icon and open the app info menu. Select Storage and cache.

Step 2: Tap Clear cache.

10. Update Google Chrome

Outdated Chrome mobile apps can be the real culprit here. You need to update Chrome to the latest version from the Play Store or the App Store and try again.

11. Try Google Chrome Alternatives on iPhone and Android

If Chrome still isn’t working on mobile data, ditch Google’s web browser and go with one of the alternatives. Microsoft Edge is a capable offering from the software giant, and it can be your ideal Chrome replacement.

The browser is available on all platforms, and compatible with all Chrome extensions.

Browse the Web From Anywhere

Google Chrome not connecting to the internet on mobile data can confuse you. Before you connect to a Wi-Fi network or switch to another browser, use the trick above to fix the problem.

Last updated on 21 July, 2023

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