Top 7 Ways to Fix Fire TV Stick Not Load­ing Apps

Parth Shah

Amazon Fire TV Stick is a wonderful little streaming stick. With $50 or so, you can turn your normal TV into a smart one with tons of apps such as Netflix, Prime Video, YouTube, etc., on your fingertips. But what’s the point of thousands of hours of content when your Fire TV Stick fails to open installed apps in the first place. Here’s how you can troubleshoot Fire TV Stick not loading apps issue.

Fix fire tv stick not loading apps

When you try to access your favorite TV show or movie, Fire TV Stick will showcase a blank screen, and be stuck at the app splash screen.

The issue can be app-related due to Fire TV Stick or a spotty internet connection at home. Nevertheless, we will discuss every possible factor and fix the Fire TV Stick not loading apps issue for you.

1. Check Internet Connection

With resource-hungry and graphics-intensive apps such as Netflix and Disney+, you need a reliable working internet connection at home to stream the content quickly and properly.

If you are trying to open apps on Fire TV Stick on a slow network connection, they might not open on the first try. Make sure you are dealing with at least double-digit Wi-Fi speed and then access apps.

If your Wi-Fi router support dual-band Wi-Fi frequency, try to connect to 5GHz frequency and not the slow 2.4GHz one.

Fix fire tv stick internet connection

You also need to make sure clear interface between your TV and router. Try to avoid thick walls, long distances, and other distractions that could hamper the connection between the router and Fire TV Stick.

2. Restart Fire TV Stick

If your Fire TV Stick is not loading apps, then the issue might be due to a glitch on your device. A simple reboot should help you load apps.

For a complete device reboot, you can unplug the Fire TV Stick from the TV, leave it there for a couple of minutes, and plug it back in.

Restart fire tv stick

Alternatively, you can restart Fire TV Stick with a simple remote trick. Hold the Select button and Play/Pause button together for 4-5 seconds until you see the ‘Your Amazon Fire TV is Powering Off’ message on your TV display.

If the remote trick isn’t working for you, you can go to Fire TV Stick Settings > My Fire TV and Restart the device from the following menu.

3. Low Device Storage

Fire TV Stick 4K comes with only 8GB storage, which is more than enough for a streaming stick. With hundreds of apps and games available from the Amazon App Store, filling the default storage is quite easy.

If you are low on-device storage, you need to free up space for smooth operations on Amazon Fire TV Stick. Uninstall unnecessary apps from the device and try to open apps again.

4. Clear Application Cache

All the installed apps on Amazon Fire Stick collect cache data in the background to load the content quickly. An app collecting lots of cache data may lead to the app not opening on the device. You need to clear cache data for the troubling app on Fire TV Stick. Here’s how.

Step 1: Scroll down to the Settings menu on Fire TV Stick home.

Step 2: Open Applications.

Open applications menu

Step 3: Scroll down to Manage Installed Applications.

Manage installed applications

Step 4: Select an app that’s not loading on Fire TV Stick.

Open app

Step 5: Scroll down to Clear cache and click on it.

Clear app cache

5. Force Stop Application

If an app is acting weirdly, you might want to force stop the app and reopen it. You can easily do so from the Fire TV Stick Settings menu.

Step 1: Long-press on the FireStick home button and go to Settings.

Open applications menu

Step 2: Navigate to Applications > Manage Installed Applications.

Manage installed applications

Step 3: Select an app that’s not loading on Fire TV Stick. Click on it.

Step 4: Select Force stop from the following menu.

Force stop app

6. Update Fire OS

Amazon regularly released new software patches to improve the stability of the Fire TV Stick. The company recently revealed a brand-new interface for supported devices.

An outdated Fire OS software version could lead to the Fire TV Stick not loading apps. You can manually check for updates and install a new Fire OS build on Fire TV Stick. Here’s how.

Step 1: Open Fire TV Stick Settings.

Step 2: Select My Fire TV.

Open my fire tv menu

Step 3: Open About and select Check for Updates.

Check for fire OS updates

Fire TV Stick will install OTA (Over the air) updates on the device, and you are good to go with app access.

7. Check Streaming Service Server

Services like Netflix and Peacock suffer occasional outage. If your preferred service is facing downtime, Fire TV Stick won't be able to bypass the main screen.

You can check on Downdetector and search for relevant streaming service. If other users are also reporting issues with the service, it’s a confirmed server-side issue.

You'll need to wait for the company to fix the issue from their side. Only then will you be able to load the app home screen.

Binge-Watch Your Favorite Show on Fire TV Stick

When Fire TV Stick is not loading apps, it can spoil the perfect entertainment time at home. The solutions mentioned above should help you gain back apps access on your Fire TV Stick. Which method worked for you? Share your findings in the comments below.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

Read Next

Join the newsletter

Parth Shah

Written By

Parth Shah

Parth previously worked at EOTO.tech covering tech news. He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms.