Top 7 Ways to Fix Facebook Messenger Not Showing Messages

With themes, stickers, emojis, and tons of other features, Messenger app does feel bloated on your Android or iPhone. Sometimes the app fails to open, doesn’t send messages, and Facebook Messenger app fails to show recent messages. Or show the profile picture of friends you chat with often.

Fix messenger not showing messages

If Facebook Messenger app does not show you recent messages, you may tend to miss out on latest messages. You may even wonder if you have been blocked. Let’s fix Facebook Messenger app not showing messages issue. Before we begin, it’s necessary to check if your phone has an active cellular data connection or Wi-Fi connection to fetch the messages. Also, run a speed test on your mobile device to check for consistent internet connection. Also, check if your cellular plan has enough internet data left.

Don’t Forget the Messages Requests in Hidden Inbox

If you’ve tightened the Privacy Settings for your Facebook profile, then the messages from friends of friends or strangers who aren’t on your friends list won’t appear in the Messages inbox. Instead, such messages will appear under Messages Requests and will have a hidden Inbox just for those request.

The Messages Requests will appear different on the Facebook Messenger application on the web, iPhone, or Android device. Also, you won’t see Facebook Marketplace messages from other users, if Facebook Marketplace is not available in your region.

1. Enable Mobile Data for Messenger (iPhone)

If you have disabled mobile data for Messenger app, it won’t fetch the chats or send your responses when you step away from the Wi-Fi network range. Luckily, you can enable mobile data from the Settings app and allow the Messages app to show new messages. Here’s what you need to do.

Step 1: Open the Settings app on iPhone.

Step 2: Scroll to Messenger app.

Step 3: Enable Mobile data toggle from the following menu.

Open messenger
Enable mobile data

After that, open the Messenger app and give it a few seconds. The app will fetch the pending updates and will show you new messages in the relevant conversations.

2. Disable Low Data Mode (iPhone)

Low Data Mode on your Android and iPhone helps reduce mobile data usage by several apps. When you turn on Low Data Mode, your phone pauses automatic updates and background tasks, such as Photos sync. Those activities will only resume when you open the particular app and keep it active. Also, if you are on a slow mobile network, you will face issues with Facebook Messenger app not showing messages.

You need to disable Low Data Mode on iPhone. Here’s how.

Step 1: Open the Settings app on iPhone.

Step 2: Go to the Mobile Data.

Step 3: Select your primary SIM.

Open personal plan
Disable low data mode

Step 4: Turn off the toggle for ‘Low Data Mode’ from the following menu.

Give your phone a few minutes to fetch all the new updates and push notifications for new messages in the Messenger app.

3. Check Facebook Servers

Recently, the company suffered huge downtime, and all its services, including WhatsApp, Instagram, and Messenger remained inactive for hours.

You can use Twitter or websites like Downdetector to check if the Facebook servers suffer from a downtime. You will notice tall outrage spikes on the Facebook Messenger status page.

Let Facebook fix the issue from their side, and then you will be able to see new messages in the Messenger app.

4. Force Stop Messenger (Android)

Another way is to kill the app entirely to cease all the pending and long-running activities. Similarly, you can force stop the Messenger app on your Android and its related services from the app info menu. Here’s how.

Step 1: Find the Messenger app from the home screen or app drawer menu.

Step 2: Long-press on the app icon and open the app info menu.

Open app info menu
Force stop messenger

Step 3: Force stop Messenger and try to open it again.

You can wait for a minute or two before you open the Messenger app again to check for new messages. You can also restart your phone before you open the app.

5. Clear Messenger Cache (Android)

Facebook Messenger collects cache to load your conversations quickly. If you are a heavy Messenger user, the app might collect a lot of cache data in the background. Old cached data may lead to Messenger not showing the latest messages on Android. Fortunately, you can clear cache for the Messenger app, which is different from clearing data. Also, you can check if the app has necessary permissions.

Step 1: Long-press on the Messenger app icon and open the app info menu.

Step 2: Go to the Storage menu.

Step 3: Tap on Clear cache from the bottom button.

Open app info menu
Clear messenger cache

6. Update Messenger App

Have you not updated the Facebook Messenger in a while on your Android or iPhone? If that’s the case, then it’s a good idea to install the latest version of the Messenger app on your phone.

You can go to Google Play Store or Apple App Store and update the Messenger app to the latest version.

Update messenger

After successfully updating Facebook Messenger to the latest version, open the app, and you will see new messages from friends and family.

7. Use Messenger Lite

The regular Messenger app may have bugs that might affect your experience. Try out the Messager Lite app if you’re facing issues despite updating the app and performing all the steps above. The Messenger Lite comes with a few features stripped off and should be good enough to text your friends from your mobile device.

As the name suggests, Messenger Lite version is a stripped-down version of Messenger. It’s not as feature-rich as the main Messenger app. But it gets the job done with normal conversations on Facebook. Download the app from the link below and give it a try.

Bonus: Stop Using Messenger Beta Program

Are you a part of the Facebook Messenger beta program? This program gives you access to beta builds of the Messenger before the final build is available to everyone. Usually, the Messenger Beta program builds carry bugs and glitches that the beta testers need to report. Quite often these beta builds don’t work smoothly on Android phones. So you’ll need to exit the Facebook Messenger’s beta program from the Google Play Store app and install a stable build.

Start Getting Messages on Facebook Messenger

Facebook Messenger not showing messages may make you consider alternative messaging apps such as WhatsApp, Telegram, or Signal. With other apps, you do lose Facebook integration. The steps above should help you fix issues with Facebook Messenger.

Last updated on 02 December, 2022

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