Top 7 Ways to Fix Face­book Mes­sen­ger Not Show­ing Messages

Parth Shah

With themes, stickers, emojis, and tons of other features, Messenger does feel bloated. Sometimes the app fails to open on mobile, doesn’t send messages, and in a recent fiasco, Facebook Messenger fails to show recent messages. If you are suffering from later, it’s time to fix the issue.

Fix messenger not showing messages

If Facebook Messenger does not show you recent messages, it can be confusing. You may be left waiting for new messages to arrive and then reply accordingly. Let’s fix Facebook Messenger not showing messages issue.

1. Enable Mobile Data for Messenger (iPhone)

If you have disabled Mobile data for Messenger, it’s time to enable it from the Settings app. Here’s what you need to do.

Step 1: Open the Settings app on iPhone.

Step 2: Scroll to Messenger app.

Step 3: Enable Mobile data toggle from the following menu.

Open messenger
Enable mobile data

Open the Messenger app, and you should see new messages in the app.

2. Disable Low Data Mode (iPhone)

Low Data Mode helps reduce mobile data usage. When Low Dara Mode is turned on, automatic updates and background tasks are paused, such as Photos syncing. If you are on a slow mobile network, you will face issues with Facebook Messenger not showing messages.

You need to disable Low data mode on iPhone. Here’s how.

Step 1: Open the Settings app on iPhone.

Step 2: Go to the Mobile Data menu.

Step 3: Select your primary SIM.

Open personal plan
Disable low data mode

Step 4: Disable 'Low Data Mode' from the following menu.

Open the Facebook Messenger app, and you are all set to receive new messages in your account.

3. Check Facebook Servers

Recently, the company suffered huge downtime, and all its services, including WhatsApp, Instagram, and Messenger remained inactive for hours.

You can use Twitter or websites like Downdetector to confirm Facebook server downtime. Visit Downdetector from the link above and search for Messenger. You will notice tall outrage spikes.

Let Facebook fix the issue from their side, and then you will be able to see new messages in the Messenger app.

4. Force Stop Messenger (Android)

If the Facebook Messenger app is acting up, you can force stop the app and its related services from the app info menu. Here’s how.

Step 1: Find the Messenger app from the home screen or app drawer menu.

Step 2: Long tap on the app icon and open the app info menu.

Open app info menu
Force stop messenger

Step 3: Force stop Messenger and try to open it again.

You shall receive new messages in the app.

5. Clear Messenger Cache (Android)

This trick applies to power users. If you are a heavy Messenger user, the app might collect many cache data in the background. Overburden of such cache may lead to Messenger not showing the latest messages on Android. You need to clear the Messenger cache and try again.

Step 1: Long-press on the Messenger app icon and open the app info menu.

Step 2: Go to the Storage menu.

Step 3: Tap on Clear cache from the bottom button.

Open app info menu
Clear messenger cache

6. Update Messenger App

Facebook Messenger not showing messages can be due to an outdated app on your iPhone or Android. After all, not everyone has a habit of updating apps on their phones.

You can go to Google Play Store or Apple App Store and update the Messenger app to the latest version.

Update messenger

After successfully updating Facebook Messenger to the latest version, open the app, and you will see new messages from friends and family.

7. Use Messenger Lite

Try out the Messager Lite app if you're facing issues despite updating the app and performing all the steps above. The Messenger Lite comes with a few features stripped off and should be good enough to text your friends.

As the name suggests, Messenger Lite is a stripped-down version of Messenger. It’s not as feature-rich as the main Messenger app. But it gets the job done with normal conversations on Facebook. Download the app from the link below and give it a try.

Start Getting Messages on Facebook Messenger

Messenger not showing messages may lead you to rivals such as WhatsApp, Telegram, or Signal. With other apps, you do lose Facebook integration. The steps above should help you fix issues with Facebook Messenger.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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Parth Shah

Written By

Parth Shah

Parth previously worked at EOTO.tech covering tech news. He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms.