Preliminary Fixes
- Check Messages Requests in Hidden Inbox: Sometimes, messages from people who are not on your friends list may not appear in your main inbox. Facebook Messenger has a hidden inbox for message requests.
- Check the Archived Inbox: If you have accidentally archived a conversation, it will be moved out of your main inbox.
- The Person May Have Deleted Messages: If the person you were chatting with deletes their messages, you won’t see them in your conversation.
- Check Facebook Servers: Sometimes, issues with Facebook’s servers can cause problems with message delivery and display. Visit websites like DownDetector to see if other users are experiencing similar issues.
- Update Messenger App: Running an outdated version of Facebook Messenger can cause functionality issues, including messages not showing up.
Fix 1: Enable Mobile Data for Messenger (iPhone)
If you have disabled mobile data for the Messenger app, it can’t fetch the chats or send your responses when you step away from the Wi-Fi network range. You can enable mobile data from the Settings app and allow the Messages app to show new messages. Here’s what you need to do.
Step 1: Open the Settings app on your iPhone.
Step 2: Scroll to the Messenger app.
Step 3: Enable the Mobile data toggle from the following menu.
After that, open the Messenger app and give it a few seconds. The app fetches the pending updates and shows you new messages in the relevant conversations.
Fix 2: Disable Low Data Mode
Low Data Mode on your Android and iPhone helps reduce mobile data usage in several apps. When you turn on Low Data Mode, your phone pauses automatic updates and background tasks, such as Photos sync.
On iPhone
Step 1: Open the Settings app on your iPhone.
Step 2: Go to the Mobile Data.
Step 3: Select your primary SIM.
Step 4: Turn off the toggle for Low Data Mode from the following menu.
Give your phone a few minutes to fetch all the new updates and alerts for new messages in the Messenger app.
On Android
Step 1: Open Settings and select Network and Internet.
Step 2: Select Data Saver and disable the toggle from the following menu.
Method 3: Disable Facebook Messenger Data Saver Mode
Facebook Messenger also comes with a dedicated data-saving mode on Android. It can be the main culprit behind the ‘Messenger not showing messages’ problem.
Step 1: Open Messenger and tap the hamburger menu in the top left corner. Open Settings.
Step 2: Scroll to Data Saver and disable the option.
Fix 4: Clear Messenger Cache (Android)
Step 1: Long-press on the Messenger app icon and open the app info menu.
Step 2: Go to the Storage menu.
Step 3: Tap on Clear cache from the bottom button.
FAQs on Facebook Messenger Not Showing Messages
You can force-start Facebook and try loading old messages without any issues.
When someone retracts messages in the conversation, the received messages disappear from both sides.
If your friend has blocked you on Messenger, you can’t send or receive messages from them.
Facebook Messenger not showing messages may make you consider alternative messaging apps such as WhatsApp, Telegram, or Signal.
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Last updated on 23 July, 2024
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I can’t use my messenger, can’t see the message and search
I can send messages but to reply shows totally blank. How can can I correct this. Thank you.
Hi When I log into facebook all that comes up is a row of mssages down he middle can you help pleas?
Why have a password if your not going to let me access this shit even when I type in the correct password? It pisses me off, I lost my phone and you and Google linc everything to that freaking phone number and so by doing so, you lock me out of my own accounts even when I type in my password! This is the dumbest level of stupidity I’ve ever seen! Grow a brain assholes!
Before (about a week ago) all my old messages showed in chat. Now inside the chat feature, all my past mail has disappeared in the chat section. How do I retrieve them?