Basic Fixes:
- Restart iPad: A simple reboot may fix glitches like the iPad can’t connect to the App Store. Long-press the power button and use the slider to turn off the iPad. Restart it and check.
- Check App Store servers: Apple offers a dedicated System Status website for checking service status. Visit the System Status website and ensure the App Store shows a green indicator beside it.
- Force close App Store and try again: Open all background apps and force the App Store to close. Then, restart the app and see if the issue is fixed.
- Turn off VPN: An active VPN connection can be the culprit behind the inability to connect to App Store. You should open your preferred VPN app on your iPad and disconnect it.
- Update iPadOS: An outdated iPadOS build may give you problems with the App Store. Apple bundles new App Store updates with the OS build. So, download the latest iPadOS update from the Settings menu.
Fix 1: Sign In Again
Due to an account authentication error, your iPad may fail to connect to the App Store. You should sign out from your Apple account and sign in again. Here’s how.
Step 1: Open Settings and tap on your profile picture.
Step 2: Select Sign Out and confirm your decision.
Sign in again with your latest Apple account details. Then, reopen the App Store and see if the issue is fixed.
Fix 2: Check the Date and Time
If your iPad has the wrong date and time, it won’t connect to the App Store. You should set the date and time on your iPad to update automatically using the steps below.
Step 1: Open Settings and tap on General. Tap Date & Time.
Step 2: Enable the Set Automatically toggle.
Fix 3: Reset Network Settings on the iPad
A wrong network tweak may prevent the iPad from connecting to the App Store. Reset the network settings on the iPad using the steps below.
Step 1: Open Settings and tap on General. Tap on Transfer or Reset iPad.
Step 2: Select Reset and tap Reset Network Settings.
Follow the on-screen instructions to finish the process. Then, open the App Store again on your iPad to see if the issue is fixed.
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Last updated on 28 June, 2024
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