Basic Fixes
- Check network connectivity: Ensure your cellular plan supports MMS exchange. If you’re using RCS, make sure there’s no problem with network connectivity.
- Restart Messages app: Restart the messages app, and your device to fix any bugs and glitches.
- Use Google Messages app: We recommend installing the latest version of the Google Messages app from the Play Store.
- Check image size: If the image size is too large, it may take a lot of time to deliver. Try compressing the size of the image.
Fix 1: Enable RCS
If you’re trying to send an image over the internet using the Messages app – you will need to enable RCS.
Step 1: Open the Messages, and tap on your profile icon at the top-right corner.
Step 2: Select Messages Settings.
Step 3: Tap on RCS Chats. Turn on the toggle next to Turn on RCS Chats.
Fix 2: Check MMS Settings
If you’re trying to send an image over MMS, ensure it isn’t disabled.
Step 1: Open the Messages app, tap on your profile icon, and select Messages Settings.
Step 2: Select Advanced > MMS Settings, and ensure your service provider supports MMS and you haven’t disabled it.
Fix 3: Allow Unrestricted Data Usage
If your Android phone is not sending pictures, there might be some restrictions preventing it from using cellular data, both in the foreground and background.
Tap and hold the Messages app icon, select App Info, and select Mobile Data. Turn on the toggle for Allow background data usage, and Allow data usage while Data Saver is on.
Also Read: How to fix a Messaging app that keeps crashing
Fix 4: Clear App Cache & Data
Cache and junk files present in the Messages app can cause problems.
Tap and hold the Messages app icon, and select App Info. Tap on Storage and Cache and select Clear cache.
Fix 5: Reset Device
When none of the above methods work, factory reset your Android phone. Doing this will fix any misconfiguration causing the problem.
However, this will reset all the preferences and settings on your device and remove any saved Bluetooth devices, Wi-Fi passwords, and so on.
Go to Settings > Back up and reset > Reset Phone and reset all the settings.
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Last updated on 15 July, 2024
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