Top 10 Ways to Fix ‘Something Went Wrong, Tap to Retry’ Error on YouTube for iPhone

With thousands of interesting videos uploaded every minute, YouTube is easily the biggest source of information and entertainment. However, your joy of watching YouTube videos can quickly turn into frustration when an obscure error message like ‘Something went wrong, tap to retry’ appears out of nowhere on your iPhone.

Top Ways to Fix Something Went Wrong Error on YouTube for iPhone

While the reason behind this could be anything from an unreliable internet connection to an outdated app, fixing the issue isn’t too difficult. To help out, we have listed all the possible solutions to address this annoying error message. So, let’s start.

Why Does the ‘Something Went Wrong, Tap to Retry’ Error Appear in the YouTube App

The primary cause of the ‘something went wrong’ error message in the YouTube app is a weak or unstable internet connection. That said, temporary app-related glitches can also contribute to the occurrence of this error.

YouTube for iPhone

Aside from the above, issues with YouTube’s servers can also result in such error messages. If that’s the case, you have no option but to wait for YouTube to resolve the issue on their end.

How to Fix the ‘Something Went Wrong, Tap to Retry’ Error in the YouTube App for iPhone

Now that you understand why this error message appears, let’s explore all the available solutions for fixing it.

1. Turn the Airplane Mode On and Off

Toggling airplane mode usually takes care of any minor network-related issues on your iPhone. If it’s just a one-off glitch that’s causing YouTube to show the ‘something went wrong’ error, enabling and disabling the airplane mode should help.

Open the Settings app and toggle on the switch next to Airplane Mode. Wait for a minute or so, and then turn it off.

Enable or Disable Airplane Mode on iPhone

2. Make Sure YouTube is Allowed to Use Mobile Data

Your next step is to ensure that YouTube is allowed to use mobile data on your iPhone. For that, open the Settings app and scroll down to tap on YouTube. Then, enable the toggle next to Mobile Data.

Enable Mobile Data for YouTube

3. Check if YouTube Is Down

Although rare, YouTube servers can also experience downtime. Hence, it’s a good idea to check YouTube’s server status before trying other solutions.

Websites like Downdetector actively track service outages for several apps and services, including YouTube. You can visit Downdetector to see if others are facing similar issues.

4. Use YouTube in Incognito Mode

If YouTube’s servers are running all right, you can try using the app in incognito mode. This will help you determine if there’s an issue with your account.

In the YouTube app, tap the profile icon in the top right corner and select the Turn on Incognito option. Then, try playing any video to see if it loads fine.

Turn On Incognito in YouTube App

5. Sign Out of the App and Sign Back In

Another thing you can do is sign out of the YouTube app and sign back in. If the ‘something went wrong’ error is occurring due to an authentication issue with your account, signing out and signing back in should help.

Step 1: Open the YouTube app and tap the profile icon in the top right corner.

The YouTube App on iPhone

Step 2: Tap on your account name and select the ‘Use YouTube signed out’ option.

Sign Out of YouTube App

Step 3: Tap the profile icon again and select the Sign in option.

Sign Into the YouTube App

Sign back into your account and check if the error still appears.

6. Restart Your iPhone

Restarting your iPhone is an effective way to fix all kinds of temporary glitches with it. If this error is caused by a malfunctioning background process, a quick restart should help.

For iPhone X or newer models, press and hold the Sleep/Wake button along with one of the volume buttons, and then use the slider to power off your iPhone. On older iPhones, press and hold the Sleep/Wake button until the slider appears, and use it to shut down your iPhone.

Power Off iPhone

Wait for your iPhone to shut down completely, and then press and hold the Sleep/Wake button to turn it back on.

7. Update the YouTube App

Using an outdated version of the YouTube app can also give rise to such errors. Open the App Store on your iPhone and check if a newer version of the app is available.

Once updated, try using the YouTube app again and check if the issue is still there.

8. Change DNS Server

By default, your iPhone uses the DNS server your ISP (Internet Service Provider) provides. However, issues with that default server can cause apps like YouTube to malfunction. You can try switching to a different DNS server to see if that helps.

Step 1: Open Settings on your iPhone and select Wi-Fi. Tap the info icon next to your Wi-Fi network.

Wi-Fi Properties on iPhone

Step 2: Scroll down to the DNS section and select Configure DNS.

Configure DNS on iPhone

Step 3: Select Manual and remove any prefilled entries under DNS Servers.

Manual DNS on iPhone

Step 4: Tap Add Server and type in it. Create another entry and type in it. Then, hit Save.

Change DNS on iPhone

9. Temporarily Disable VPN

Are you using a VPN connection to watch YouTube videos that are otherwise not available in your country? If so, issues with the VPN provider can trigger such errors in the YouTube app. Hence, it’s a good idea to disable your VPN connection momentarily and see if that works.

Disable VPN on Phone

10. Reset Network Settings

It’s possible that a recent change made to the network settings of your iPhone has caused this error. Instead of verifying each of your network settings individually, it’s easier to reset them all and start over.

Step 1: Open the Settings app, tap on General, and select ‘Transfer or Reset iPhone’ from the following menu.

Transfer or Reset iPhone

Step 2: Tap on the Reset option at the bottom and choose Reset Network Settings from the menu that appears.

Reset Network Settings on iPhone

Enter your lock screen password to verify your identity, and follow the on-screen prompts to finish the network reset process.

FAQs on ‘Something Went Wrong, Tap to Retry’ Error in YouTube for iPhone

1. How do I clear my YouTube cache on my iPhone?

The only way to clear the YouTube app cache on an iPhone is to uninstall and reinstall the app.

2. Why is YouTube saying I have no internet connection when I do?

YouTube may display errors like ‘No connection’ or ‘You’re offline’ if you have disabled Mobile Data access for it.

Enjoy Seamless Streaming

Watching YouTube on your iPhone is all fun and games until a cryptic error like ‘something went wrong, tap to retry’ interrupts your experience. Hopefully, one of the above solutions has proven useful, and the YouTube app is now working smoothly on your iPhone.

Last updated on 31 July, 2023

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