Top 10 Ways to Fix Your Connection Was Interrupted Error on Chrome

Google Chrome offers a seamless browsing experience without complicating things. However, it is prone to occasional errors and hiccups like any other browser. One such common issue is when Google Chrome fails to load web pages and shows a ‘Your connection was interrupted’ error instead.

Top Ways to Fix Your Connection Was Interrupted Error on Chrome 1

As you can probably already guess, the error indicates an issue with your network connection. And that can be baffling, especially if all other apps and services work without a problem. To help out, we’ve listed a few useful solutions that will help fix the error in no time.

1. Restart Your Router

Since the error refers to an inconsistent internet connection, you can start restarting your Wi-Fi router. It will only take a few minutes and help re-establish your internet connection.

If you continue to encounter the ‘Network connection interrupted. Check the upstream connection or contact your ISP to resolve the problem’ error in Chrome even after restarting the router, consider switching to another connection and trying again.

2. Flush DNS cache

A DNS cache is a temporary database stored on your PC that includes your recent visits to websites and domains. If this data has become corrupt, you may get the connection interrupted error in Google Chrome. You can try clearing the existing DNS cache to see if that helps.

Step 1: Right-click on the Start icon and select Terminal (Admin) from the list.

Open Terminal (Admin) on Windows 11

Step 2: In the console, type the command shown below and press Enter.

ipconfig /flushdns
Flush DNS Windows

3. Reset the Internet Protocol

Internet Protocol (or TCP/IP) is a core component that helps Windows connect to the internet. Naturally, if there’s an issue with it, Chrome will have trouble loading web pages. To fix this, you can try resetting TCP/IP on Windows using these steps:

Step 1: Click the search icon on the taskbar, type in cmd, and click on Run as administrator.

Open Command Prompt as Admin

Step 2: Run the following commands one by one and press Enter after each.

netsh winsock reset
netsh int ip reset
Reset TCP and IP

4. Delete Unwanted Networks

Another thing you can do to fix the ‘Your connection was interrupted’ error in Google Chrome is to delete any unwanted saved networks from your PC. This will prevent Windows from connecting to those networks and can help fix the problem.

Step 1: Press the Windows key + I keyboard shortcut to open the Settings app. Switch to the Network & internet tab and click on Wi-Fi.

Wi-Fi on Windows 11

Step 2: Click on Manage known networks.

Manage Known Networks on Windows 11

Step 3: Click the Forget button next to a Wi-Fi network to remove it. Repeat this step to remove all the unwanted networks.

Forget Wi-Fi Network on Windows 11

5. Run the Internet Connections Troubleshooter

If the issue remains even after removing unwanted networks, you can run the built-in internet connections troubleshooter on Windows. Here’s how you can go about it.

Step 1: Click the magnifying icon on the taskbar to access the search menu. Type in troubleshoot settings and select the first result that appears.

Troubleshoot Settings on Windows

Step 2: Go to Other troubleshooters.

Other Troubleshooters on Windows 11

Step 3: Click the Run button next to Internet Connections and follow the on-screen prompts to run the troubleshooter.

Run Internet Connections Troubleshooter

6. Clear Browsing Data

Google Chrome, like any other browser, accumulates cache and cookies as you continue to use it. Sometimes, this cache data can overwhelm Chrome and disrupt browser processes. You can try purging the existing browsing data to see if that helps.

Step 1: Launch Chrome and press the Ctrl + Shift + Delete keyboard shortcut to open the Clear Browsing Data panel.

Step 2: Use the Time range option to select All time from the drop-down menu. Tick the checkboxes that read ‘Cookies and other site data’ and ‘Cached images and files.’ Then, click the Clear data button.

Clear Cache and Cookies in Chrome

7. Disable Proxy Servers

Are you using a proxy server to mask your IP address or access blocked websites? That could cause problems with your network connection and result in such errors. Hence, it’s best to disable any proxy server on Windows if the above solutions don’t work.

Step 1: Press the Windows key + I to launch the Settings app. Switch to the Network & internet tab and select Proxy.

Proxy Settings on Windows

Step 2: Turn off any proxy settings from here.

Disable Proxy Settings Windows

8. Change the DNS Server

At times, using the ISP-provided DNS server could also result in the ‘Your connection was interrupted’ error in Chrome. If that’s the case, switching to a more reliable DNS server like Google’s will help.

Step 1: Press the Windows key + R keyboard shortcut to open the Run dialog box. Type in ncpa.cpl and hit Enter.

Open Network Connections on Windows 2

Step 2: A Network Connection window will appear. Right-click on your internet connection and select Properties.

Open Network Adapter Properties 2

Step 3: Double-click on the ‘Internet Protocol Version 4 (TCP/IPV4)’ option to open its Properties.

Open Internet Protocol Settings on Windows 2

Step 4: Select Use the following DNS server addresses. In the text fields next to the Preferred DNS Server and the Alternate DNS Server, enter and, respectively.

Change DNS on Windows 11 1

9. Update Network Adapters

If you’re facing similar connection issues in other apps and browsers as well, the network drivers on your PC may be outdated. In that case, updating the drivers should help.

Step 1: Click the search icon from the taskbar, type in device manager, and select the first result that appears.

Step 2: Find and expand the Network adapter. Right-click on the network driver and select Update driver. Then, follow the on-screen prompts to finish updating the driver.

Update Network Adapter Driver 3

10. Reset Google Chrome

If you’re still bothered by the connection issues in Chrome, you can consider resetting the browser. Note that this will remove all extensions, cache, and browser preferences.

Step 1: Open Google Chrome, type chrome://settings/reset in the address bar and press Enter. Then, click on ‘Restore settings to their original defaults.’

Reset Chrome

Step 2: Click the Reset settings button to confirm.

Confirm Reset Chrome

No More Interruption

Such connection issues with Chrome can lead to loss of unsaved work and unnecessary delays. Hopefully, one or more of the above tips has helped you fix the ‘Your connection was interrupted’ error in Google Chrome, and you’re at peace.

Last updated on 30 November, 2023

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