Top 7 Ways to Fix Snapchat Noti­fi­ca­tions Not Work­ing on iPhone

Pankil Shah

Snapchat notifications have their undeniable importance as they alert you of every new snap, message, and story to make sure you never miss a moment. Ideally, you should receive notifications from Snapchat as they come. Sadly, that's not the case, as users have often complained about not receiving notifications for one reason or another. And the issue seems to be much more prominent among iPhone users than anyone else.

Modern Ombre Mobile Mockup Happy Thanksgiving Instagram Post 1

Usually, such issues only occur due to misconfigured settings or app issues. Either way, this post shall discuss all the possible causes for Snapchat notifications not working along with their solutions. So, let’s dive in.

1. Check Notification Settings

If you’re not getting notifications from Snapchat, the first thing you need to check is if the app is allowed to push notifications on your iPhone. Here’s how to do it.

Step 1: Launch the Settings app on your iPhone and scroll down to find the Snapchat app from the list.

Snapchat App

Step 2: Go to Notifications and turn on the switch next to Allow Notifications if it isn't already. Also, ensure that the app is allowed to push notifications on the lock screen and the notification center.

App Notification Settings
Allow Notifications on i Phone

Apart from checking iPhone's notification settings, you also need to verify Snapchat's in-app notification settings to ensure they are enabled. Here's how.

Step 1: Launch Snapchat on your iPhone. Now click on the profile icon at the top and tap on the gear icon to open app settings.

Snpachat Profile
Snapchat Settings

Step 2: Next, go to Notifications. Now tap on the Enable Notifications button. You can further configure your notification preference by exploring the options below.

Snapchat Notifications Settings
Enable Notifications on Snapchat

2. Sign Out and Sign In

Suppose you’re not receiving notifications on Snapchat despite enabling them. In that case, you can try signing out of Snapchat and signing back in to see if you’re able to receive notifications now. Oddly enough, this method has worked out for many while resolving the notification issue on Snapchat.

3. Enable Background App Refresh

Background app refresh is a feature on iPhone that allows apps like Snapchat to work in the background and you'll receive push notifications for such apps. You can make sure that Snapchat can use data in the background by following the steps below.

Step 1: Open up the Settings app on your phone, navigate to General and go to Background App Refresh.

General Settings
Background App Refresh

Step 2: Scroll down and make sure that the switch next to Snapchat is enabled.

Enable Notifications for Snapchat

4. Check Focus Settings

Focus mode feature lets you concentrate on the task by silencing unwanted notifications on your iPhone. You may have accidentally enabled Focus mode, which prevents Snapchat from sending alerts. Here's how to disable it.

To disable Focus mode on iPhone, open the Settings app and go to Focus. Now tap on the Do Not Disturb option.

Focus Settings
Do Not Disturb

Next, turn off the switch next to the Do Not Disturb option.

Disable Do Not Disturb

If you don't wish to turn off the Focus mode, you can also add the Snapchat app as an exception to receive notifications from the app even while the Do Not Disturb mode is enabled.

Add Apps to Focus Mode
Allow Apps

5. Clear App Cache

Like most apps, Snapchat too stores temporary data on your phone in the form of cache. While the data is intended to help improve the app’s performance, it might cause a problem when corrupted. Thus, you can try clearing it out to see if that helps.

While iPhone does not allow you to clear cache data for any app, thankfully, Snapchat does have an option within the app that lets you clear cache. Here’s how to access it.

Step 1: Open settings on Snapchat.

Step 2: Scroll all the way down to Account Actions and tap on the Clear Cache option. Hit Clear when prompted.

Clear Cache on Snapchat
Clear Snapchat Cache

Once cleared, restart the app to see if the issue is resolved now.

6. Update Snapchat

Snapchat is quite a popular app. So if the issue is related to the current app version you're on, it shouldn't take long before developers release a fix. You can try upgrading to the app's latest version to see if that resolves the issue.

7. Reinstall Snapchat

Lastly, you can also try reinstalling the app. It’s possible that the app ran into a problem while updating or has some corrupted data associated with it. In such cases, reinstalling the app should do the trick.

Never Miss a Moment

Missing important alerts is never fun. After all, the last thing you want is to break your snap streaks that have been going long for probably hundreds of days. Once you go through the above steps, Snapchat's notification issue will surely be resolved.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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Pankil Shah

Written By

Pankil Shah

Pankil is a Civil Engineer by profession who started his journey as a writer at EOTO.tech. He recently joined Guiding Tech as a freelance writer to cover how-tos, explainers, buying guides, tips and tricks for Android, iOS, Windows, and Web.