3 Ways to Fix Instagram Story Sound Not Working

Basic Troubleshooting 

• Turn off silent mode or increase the volume – Instagram’s sounds are automatically muted on silent mode. So, increase the volume or disable silent mode to hear back sound in stories.
• Disable/disconnect Bluetooth devices – Maybe the sound is directed to the connected Bluetooth device. Disable or disconnect it to use iPhone speakers.
• Check the story – If you don’t see a music icon or tune name at the top, the story is without music. Check another story to be sure.
• Check for restricted audio – Some music might not be licensed to stream in your region. So, Instagram mutes the story to avoid any legal troubles. You can use a VPN as a workaround for this issue.
• Update or reinstall Instagram – To fix bugs or any settings-related issues, update or reinstall the app.

Fix 1. Logout and Log in to Instagram

This trick has worked wonders to fix Instagram glitches such as the feed not refreshing, stickers not working, and more. Instagram might limit you from some functions when it fails to authenticate your account. You need to sign out from your account and log in again.

Step 1: Open Instagram on iPhone or Android.

Step 2: Go to the Profile icon from the bottom-right corner. Tap the hamburger menu at the top.

Step 3: Scroll down and log out from your account.

Login with the same account details and start browsing Instagram stories.

Fix 2. Clear Instagram Cache (Android)

This trick applies to power Instagram users. Your Instagram experience might bog down due to heavy use and high cache data. Remove the Instagram cache on Android and try again.

Step 1: Long-tap on the Instagram app icon > open the app info menu.

Step 2: Go to the Storage & cache menu > tap Clear cache from the following menu.

Fix 3. Report the Problem to Instagram 

If your Instagram Story sound is still not working, it’s time to complain to the developers. The Meta team usually addresses such problems promptly and helps resolve the issue.

Step 1: Open the Instagram app → Profile tab. Tap the three-line icon (menu) and select Settings.

Step 2: Scroll down and select Help. Choose Report a Problem.

Step 3: In the pop-up window, select Report problem without shaking.

Step 4: Briefly describe the problem you’re facing and tap Send.