Google Maps is head and shoulders above its competition regarding navigation. Considering the number of features, it’s not surprising to see why many iPhone users prefer Google Maps over Apple Maps. But just like any other app, Google Maps too can trouble you at times and stop working on your iPhone.
Having trouble with Google Maps is probably the last thing you’d want while on the road. To help you out, we have compiled a list of troubleshooting tips that should help you fix recurring issues with Google Maps. So, let’s get right to it.
1. Check Internet Connection
Since Google Maps requires a stable and continuous internet connection to work, your first course of action should be to check the internet connection on your iPhone. To test the strength of the internet, try to run a quick speed test.
Aside from checking the internet connection, you also need to ensure that Google Maps can use mobile data on your iPhone. To do that, open the Settings app and go to Mobile Data. Scroll down and toggle on the switch next to Google Maps.
2. Restart Your iPhone
If the internet seems fine, then you can try restarting your iPhone. Sometimes, minor glitches or background processes can prevent an app from functioning properly. Luckily, such issues are often easily resolved once you restart your iPhone.
Open the Settings app and go to General to power off your iPhone. Tap on Shut Down and use the slider to turn off your iPhone.
Wait for a minute and then press and hold the Sleep/Wake button to power on your iPhone.
3. Enable Location Service
Next, you need to verify the location settings on your iPhone to ensure location service is enabled. Google Maps will fail to detect your location and navigate you if it isn’t enabled.
To enable location service on iPhone, here’s what you need to do:
Step 1: Open the Settings app and navigate to Privacy.
Step 2: Go to Location Services and enable the switch next to it.
Restart the Google Maps app to see if it works fine.
4. Check Permission Settings
Lack of permissions is another reason why Google Maps may not work as intended. Thus, you need to check to see if Google Maps is allowed to access the location by following the steps below.
Step 1: Head over to the Settings app, go to Privacy, and tap on Location Services.
Step 2: Scroll down to find Google Maps.
Step 3: Select While Using the App or Always form the list. Then toggle on the switch next to Precise Location.
5. Enable Background App Refresh
Background app refresh is a feature on iPhone that allows apps and services on your iPhone even when they’re not being used. So, if you aren’t getting regular alerts from the Google Maps app regarding the traffic, route options, etc., it could be because the app isn’t allowed to work in the background.
Step 1: Launch the Settings app and go to General.
Step 2: Go to Background App Refresh and toggle on the switch next to Google Maps.
6. Reset Your Device’s Location Settings
If the problem persists even after granting all the necessary permissions, then you can try resetting the location settings on your iPhone. This will revoke all previous location permissions for apps and services on your iPhone and help you start again.
Step 1: Open up the Settings app and navigate to General.
Step 2: Tap on Transfer or Reset iPhone.
Step 3: Tap on Reset option at the bottom and select Reset Location & Privacy from the menu that pops up.
Enter your lock screen passcode and select Reset Location & Privacy again when prompted. Once done, open Google Maps and allow all the location permission again to see if it works fine.
7. Update Google Maps
App updates are crucial as they usually bring all kinds of app improvements, features, and bug fixes. So if you don’t tend to update apps on your phone regularly, they might not work as intended. To avoid that, you can try updating Google Maps app by navigating to the App Store.
8. Reinstall Google Maps
If nothing works, you’ll need to uninstall and reinstall the app as a last resort. This will remove any app-related data and will end up fixing the issue.
Navigate With Google Maps
While such issues with the Google Maps app can bug you from time to time, it’s nothing you can’t fix yourself. Hopefully, the solutions above have helped end your Google Maps woes.
Like using Google Maps? Check out these essential tips and tricks to get the most out of Google Maps.
Last updated on 04 February, 2022
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