Try Basic Fixes
- Check the App Store server status: Sometimes, the App Store can suffer from service outages. You can visit Apple’s System Status page to check the App Store’s server status.
- Restart your iPhone: Restarting your device remains one of the most effective solutions for fixing minor glitches with your iPhone. Hence, before diving deep into the other solutions, you can try rebooting your device.
- Install iOS updates: The App Store search issue may be related to a bug within iOS. If that’s the case, installing pending iOS updates should help.
Fix 1: Check Date and Time
If your iPhone is set to an incorrect time or date, it might fail to communicate with the App Store servers and show a blank screen. It’s best to set your device to use the network-provided time to avoid such issues. Here’s how.
Step 1: Open the Settings app and tap on General.
Step 2: Go to Date & Time. Toggle on the switch next to Set Automatically.
Fix 2: Enable Personalized Ads
Oddly enough, several users on the forum reported success in resolving the issue with the App Store search by enabling Apple’s Personalized Ads feature. You can also give this a try.
Step 1: Launch the Settings app on your iPhone and navigate to Privacy.
Step 2: Scroll down to tap on Apple Advertising. Then toggle on the switch next to Personalized Ads.
Fix 3: Sign Out and Sign In to App Store
Another way to resolve issues with the App Store is to sign out and sign back in. This forces the App Store to refresh its connection with the servers, which might fix the App Store search.
Step 1: Open the Settings app and tap on your name at the top.
Step 2: Scroll to the bottom of the page and tap on Sign Out. Then, tap on Sign Out in the top right corner.
Sign in again using your Apple ID credentials to see if the App Store search is working fine.
Fix 4: Reset Network Settings
Another reason why you might have trouble using the App Store search is if the Wi-Fi isn’t connecting, or the signal keeps dropping. In such cases, resetting network settings on your iPhone can help. Here’s how to do it.
Step 1: Open the Settings app and head to General > Transfer or Reset iPhone.
Step 2: Tap on Reset and select Reset Network Settings from the resulting menu.
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Last updated on 27 July, 2024
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