Reading Facebook comments allows you to see what others think about a post, reel, or event and gives you an opportunity to engage in meaningful conversations. However, you can’t do any of that if Facebook comments won’t load on your Android or iPhone.
Such issues with the Facebook app will allow you to engage in fun social interaction. This guide will walk you through all the possible solutions to fix the Facebook comments not loading issue on your Android or iPhone. So, let’s take a look.
1. Check for Internet Connectivity Issues
To start, you need to get the most obvious fix out of the way. A common reason why the Facebook app may fail to load comments on your Android or iPhone is due to internet connectivity issues.
You can open another app that uses the internet, such as YouTube, to check if it works fine. If it doesn’t, you can run an internet speed test to check your network connection or consider switching to an alternative connection.
2. Force Close and Reopen the Facebook App
The Facebook comments glitch can also occur if some of the app processes are experiencing problems. In most cases, you can fix such issues by simply restarting the app.
To force-close Facebook on Android, long-press on its app icon and tap the info icon from the resulting menu. On the App info page, tap the Force stop option at the bottom.
If you’re using an iPhone, swipe up from the bottom of the screen (or press the Home Screen button twice) to access the app switcher. Swipe upwards on the Facebook card to close the app.
Reopen the Facebook app after this and see if it can load comments.
3. The Comment May Have Been Deleted by Post Owner
Like most social media platforms, Facebook allows users to delete unpleasant or spammy comments from their posts. If you can find one of the comments you posted earlier, it’s likely that the account owner of the post has deleted it.
4. The Comment Was Deleted by Facebook or the Account Owner
If you can’t find a comment you previously saw, there’s a chance that the person who posted it has deleted it. Sometimes, Facebook may delete a comment if it breaches community standards or contains inappropriate content.
If you can’t see just one or two specific comments on Facebook, there may be nothing wrong with the app.
5. Sign Out and Sign Back In
Temporary issues with your Facebook account can also prevent the app from loading comments on your phone. An easy way to resolve such issues is to sign out of the Facebook app and sign back in. Here are the steps for the same.
Step 1: In the Facebook app, tap the Menu icon at the top-right corner.
For those using Facebook on an iPhone, tap the Menu option at the bottom-right corner.
Step 2: Scroll down to tap on Log out. Select Log Out again to confirm.
Sign back into your Facebook account and check if the issue is still there.
6. Check Facebook’s Server Status
It’s not uncommon for Facebook servers to experience problems at times. It’s worth checking Facebook’s server status on a website like Downdetector to see if they are having a bad day. If you notice huge outage spikes, you are likely to encounter issues while using the Facebook app.
If the servers are down, sit back, relax, and let the company resolve the issue from their end.
7. Clear Facebook App Cache (Android)
Overwhelming or corrupt cache data could also prevent the Facebook app from showing comments on your Android. You can try purging the existing Facebook app cache to see if that helps. Here’s how to do it.
Step 1: Long-press on the Facebook app icon and tap the info icon from the resulting menu.
Step 2: Go to Storage and tap the Clear cache option at the bottom.
8. Update the App
If you still can’t see comments on Facebook at this point, the app is likely is outdated or buggy. Open Play Store or App Store on your phone and search for the Facebook app. If a newer version is available, tap Update to install it and check if it loads comments.
Don’t Miss Out on Facebook Comments
It can be confusing if the Facebook app stops loading comments suddenly. Before you give up and switch to Facebook’s web app, consider applying the fixes mentioned above to resolve the issue on your Android or iPhone.
Last updated on 24 March, 2023
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