3 Ways to Fix Facebook Comments Not Loading on Android and iPhone

Try Basic Fixes

• Check Facebook’s server status: It’s not uncommon for Facebook servers to experience problems. So, check Facebook’s server status on a website like Downdetector to see if they face an outage.
• Update the app: The Facebook app may be outdated or buggy. Open the Play Store or App Store on your phone to update Facebook and check if it loads comments after that.

Fix 1: The Comment May Have Been Deleted

Like most social media platforms, Facebook allows users to delete unpleasant or spammy comments from their posts. If you can’t find one of the comments you posted earlier, the account owner of the post has likely deleted it. Sometimes, Facebook may also delete a comment if it breaches community standards or contains inappropriate content.

So, if you can’t see one or two specific comments on Facebook, there may be nothing wrong with the app.

Fix 2: Sign Out and Sign Back In

Temporary issues with your Facebook account can also prevent the app from loading comments on your phone. An easy way to resolve such issues is to sign out of the Facebook app and sign back in. Here are the steps for the same.

Step 1: In the Facebook app, tap the menu icon at the top-right corner.

Step 2: Scroll down to tap on Log out. Select Log Out again to confirm.

Sign back into your Facebook account and check if the issue persists.

Fix 3: Clear Facebook App Cache (Android)

Overwhelming or corrupt cache data could also prevent the Facebook app from showing comments on your Android device. Try purging the existing Facebook app cache to see if that helps. Here’s how to do it.

Step 1: Long-press on the Facebook app icon and tap the info icon from the resulting menu.

Step 2: Go to Storage and tap the Clear cache option at the bottom.