Basic Fixes
- Restart your router: A simple restarting of your internet router can fix the issue once you reconnect to your network.
- Use the same Wi-Fi and Apple ID: Only then you will be able to connect your Apple TV remote app and your iPhone. This is just like the feature of Continuity Camera.
- Force quit and relaunch the Remote app: This will give the app a fresh start on your device.
- Update software version: Open Settings > General > Software Update.
Fix 1: Forget and Reconnect iPhone
If you still face the same issue, try reconnecting your iPhone with the Apple TV. You will first need to forget your iPhone and then reconnect the Remote app again with your Apple TV. Here’s how.
Step 1: Open Settings > Remotes and Devices.

Step 2: Select your iPhone name.

Step 3: Select Forget This Device and then choose Remove to confirm.

Step 4: Launch the Control Center swiping down from the top-right corner on your iPhone.
Step 5: Tap on the Remote app icon.
Step 6: Select your Apple TV.
Fix 2: Reset Apple TV
Resetting your Apple TV will restore all its default settings and preferences. You will be logged out of all your streaming apps, Apple ID, and other Wi-Fi details that you may have added. You will also have to reconnect your iPhone again with your Apple TV to check if the Remote app is working.
Open Settings > System > Reset.

Tip: You can also take a look at our post if your Apple TV gets stuck at the Apple logo.
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Last updated on 23 July, 2024
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