7 Best Ways to Fix Android TV Remote Not Working

If you watch a lot of content online on streaming services like Netflix and Prime Video, an Android TV is a great investment. You get most of your streaming apps directly on the TV, which means you can enjoy your favorite shows and movies on a big screen. While the UI on most Android TVs is the same after the new Google TV update, the remotes can be hugely different.

Android TV remote not working

Every manufacturer bundles its proprietary remote with an Android TV. Hence, if your remote stops working, you won’t be able to control any aspect of your Android TV. If this is a problem you are facing, here are some ways in which you can fix the Android TV remote not working issue.

1. Restart the TV

For all you know, the issue is actually with your Android TV itself and not the remote. The best way to verify this is to restart your TV. You obviously cannot restart the TV via the remote since it’s not functional.

restart the TV

Instead, pull the TV’s plug out of the power socket and wait for a few minutes before plugging it back in. Wait for your TV to restart, and then test if the remote works.

2. Check and Replace the Batteries in the Remote

TV remotes run on alkaline cells or batteries, so if the charge in the battery is exhausted, it will no longer work as intended. Slide the cover of the battery compartment on the remote and remove the batteries. Replace them with new ones and see if the remote works.

Replace batteries

While you’re at it, check whether the remote houses the right kind of batteries. Most importantly  and the polarities match those mentioned on the remote. If you use rechargeable batteries, ensure that the batteries are recharged before inserting them into the remote.

3. Use a Button Combination to Pair the Remote Again

Most Android TV remotes connect to your TV via Bluetooth. So you’ll need to pair with the TV, unlike a standard Infrared (IR) remote. If the remote gets unpaired, it will not work anymore with the TV till it is paired back. Different remotes and TVs have different button combinations to pair the remote.

remote button combination

You can check the user manual that came with your TV to find the right button combination to pair the remote. It can be the home and the back button on some TVs or just holding onto the home button for a few seconds on some. If you do not find the information in the user manual, a quick Google search should help you.

4. Move Closer to the TV

As mentioned earlier, many new Android TV remotes connect to your TV via Bluetooth. So, for the remote to work, it should be in the Bluetooth range of the TV. If the TV remote doesn’t work from far away, try moving closer to the TV and try again. Also, ensure there aren’t a lot of obstructions between the TV and the remote.

Concrete walls and pillars in the line between the remote and the TV can affect the Bluetooth range. This is also applies to standard IR remotes. As IR requires the transmitter and the receiver to be in the same line of sight, you have to be in front of the TV and point the remote straight at the TV for it to work.

5. Check if IR Emitter Is Working Under a Camera

If your Android TV has a traditional IR remote, there is a quick way to check if the IR emitter on your remote is working fine or not. You will need your smartphone to perform this step. Here’s what you have to do.

Step 1: Open the camera app on your smartphone.

Step 2: Point the camera at the IR transmitter on the remote. It is generally located on the top portion of the remote.

IR LED on remote

Step 3: Press any button on the remote and you should see a light blink in the camera viewfinder of your smartphone.

IR LED blinking

If you see a light blink, then the remote works fine and the issue might be with something else. If you do not see any LED blinking, it might indicate that there is an issue with the hardware on your remote.

6. Use an Alternate Input Device to Pair the Remote Again

Since you cannot use your TV remote as an input device, you can connect an external input device like a mouse to control the different elements on your TV. Once you’ve connected the mouse, you can pair your remote again with the TV via the settings menu. Here’s how to do it.

Step 1: Connect a mouse or keyboard to your Android TV using one of the USB ports.

Step 2: Click on the Settings icon in the top-right corner.

Settings on Android TV

Step 3: Next, select the Remotes & Accessories option.

remotes and accessories

Step 4: Click on Remote Control.Remote control

Step 5: Select Add remote control.

Add remote control

Now, follow the steps on the screen to pair your remote with the TV again.

pair remote with TV

7. Use the Google TV App as a Remote

If all fails, your last resort would be to use the Google TV app as a remote for your TV. It’s good that Google gives you this option within the Google TV app, so in case your actual remote stops working or you misplace it, you can always use this option as a backup. Here’s how it works.

Step 1: Open the Google TV app on your smartphone.

Google TV app

Step 2: Select the TV remote option in the bottom right corner of the app.

TV remote

Step 3: When prompted, tap on Allow to grant permission to the app.

Allow permission

Step 4: Select the Android TV you want to control.

Select Android TV

Step 5: You will now see a code displayed on your TV screen. Enter it on the phone and tap on Pair.

Enter code

Your smartphone will pair with your TV. You can use your phone as a remote with the Android TV now.

Use remote control

Control Your Android TV With Ease

It must be annoying to not have your Android TV remote not working since you won’t be able to control any aspect of your TV without it. However, you can use these solutions to fix your remote and get it to work again. Alternatively, you can use your smartphone as a remote for your Android TV. If you have a Fire TV stick instead of an Android TV, here’s how you can fix your Fire TV stick remote not working issue.

Last updated on 30 May, 2022

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