Try Basic Fixes
- Check if TikTok is down: Servers-side glitches can also cause the TikTok app to repeatedly show the “Something went wrong” error on your Android or iPhone. To overrule this possibility, you can check TikTok’s server status on a website like Downdetector.
- Enable or disable the VPN: When you use a VPN connection, your internet traffic is routed through different servers. While this helps protect your privacy and enables access to geo-blocked content, it can also lead to issues. On the other hand, if TikTok has banned your IP address due to violations or suspicious activity, using a VPN connection can restore your access to the TikTok app and resolve any errors.
- Update the app: If the “Something went wrong” error is occurring due to a buggy or outdated build, this should help. Head over to the Play Store or App Store to update the TikTok app and then try using it again.
Fix 1: Disable Ad Blocker Extension
Are you encountering the “Something went wrong” error while using TikTok in a browser? That could happen if you have an ad-blocking extension enabled. Try disabling any ad-blocker extensions in your browser and see if that solves the problem.
In your browser, type chrome://extensions (Chrome) or edge://extensions (Edge) in the address bar at the top and press Enter. Then, turn off the toggle next to the ad-blocker extension.
Fix 2: Clear App Cache
Apps like TikTok tend to collect a significant amount of cache as you use them. The problem occurs when this data becomes corrupted, hindering the app’s performance. In such cases, TikTok could malfunction on your Android or iPhone and throw the “Something went wrong” error.
Fortunately, TikTok includes an option to clear the cache within its in-app settings menu. Here’s how to access it.
Step 1: Open the TikTok app and switch to the Profile tab.
Step 2: Tap the menu icon in the top right corner and select Settings and privacy.
Step 3: Scroll down to select Free up space and tap the Clear button next to Cache in the following menu.
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Last updated on 28 August, 2024
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