Top 8 Ways to Fix Failed to Load Web Page Error in Steam for Windows

Steam for Windows has gone through several updates and refinements over the years. However, there are moments when your interaction with the Steam client might encounter intermittent issues. One such time is when Steam fails to connect to its servers and shows the ‘Failed to load web page’ error on Windows, accompanied by various error codes like 105, 107, 118, and 130.

Top Ways to Fix Failed to Load Web Page Error in Steam for Windows

When Steam fails to load web pages, you may have trouble accessing sections like Store, Library, Community, and others. To help out, we’ve compiled a list of effective troubleshooting tips that should get Steam loading on your Windows 10 or 11 PC.

1. Check Your Internet Connection

Starting with the basics, you need to ensure your internet connection works properly. If the connection is slow or intermittent, Steam may show the ‘Failed to load web page (unknown error)’ message repeatedly on your PC.

Try loading a few websites in a web browser to check your internet connection. If there’s a problem, restart your router and try using the web again.

2. Terminate Steam Processes and Reopen the App

If your internet seems to be working, one of the Steam app processes may be experiencing issues. You can try ending all the Steam processes and reopening the app to fix the issue.

Press the Control + Shift + Escape keyboard shortcut to open the Task Manager. On the Processes tab, right-click on Steam and select End task.

Close Steam in Windows

Reopen the Steam app and see if it loads fine.

3. Allow Steam Through Firewall

Another reason why Steam may not load pages is if the Windows Firewall is blocking its connection to the internet. To fix this, you will need to allow Steam to run through the Windows Firewall by following the steps below.

Step 1: Press the Windows + S keyboard shortcut to open Windows search menu. Type in allow an app through Windows Firewall and press Enter.

Allow App Through Windows Firewall

Step 2: Click the Change settings button.

Change Settings in Windows Firewall

Step 3: Select Yes when the User Account Control (UAC) prompt appears.

Windows Firewall UAC

Step 4: Locate Steam on the list and select the Private and Public checkboxes next to it. Then, click OK.

Allow Steam Through Windows Firewall

4. Delete Steam Browser Data

Outdated or corrupt cache and cookies in the Steams built-in browser could also lead to the ‘Failed to load web page’ error. If that’s the case, clearing the Steam browser data should help. Here’s how to do that.

Step 1: Open Steam on your PC. Click the Steam menu in the top left corner and select Settings.

Steam App Settings

Step 2: Select the In Game tab from the left pane and click the Delete button next to ‘Delete Web Browser Data.’

Delete Steam Browser Data

Step 3: Select Confirm to proceed.

Confirm Delete Steam Browser Data

Reopen Steam after this and see if the error still occurs.

5. Flush DNS Cache

DNS (or Domain Name System) cache on your PC shortens the time it takes to fetch the IP address of a particular URL, effectively improving page loading experience. However, if the DNS cache becomes old or corrupt, it might cause issues. To fix this, you will need to flush the DNS cache on Windows. Note that the browser might appear slow initially when loading the websites you want to visit. Use these steps to flush DNS cache:

Step 1: Right-click on the Start icon and select Terminal (Admin) from the list.

Open Terminal (Admin) on Windows 11

Step 2: Select Yes when the User Account Control (UAC) prompt appears.

Open Terminal UAC Prompt

Step 3: Type ipconfig /flushdns in the console and hit Enter.

Flush DNS Windows

Restart your PC after this and check if Steam still shows the error.

6. Change the DNS Server

Steam may be unable to load web pages if you use the default DNS server that your internet service provides. To overrule this possibility, try switching to a different DNS server on Windows and see if that helps.

Step 1: Press the Windows + R keyboard shortcut to open the Run dialog box. In the Open field, type ncpa.cpl, and press Enter.

Open Network Connections on Windows

Step 2: In the Network Connections window, right-click on your internet connection and select Properties.

Open Network Adapter Properties

Step 3: Select Yes when the User Account Control (UAC) prompt appears.

Network Connection UAC

Step 4: Double-click the ‘Internet Protocol Version 4 (TCP/IPv4)’ option.

Open IPv4 Properties

Step 5: Select the ‘Use the following DNS server addresses’ option. In the text fields next to the Preferred DNS Server and the Alternate DNS Server, enter in the Preferred DNS server and in the Alternate DNS server sections.

Change DNS from Control Panel on Windows 11

Step 6: Tick the ‘Validate settings upon exit’ checkbox and click OK.

Change DNS via Control Panel on Windows 11

7. Check if Steam Is Down

You may not be the only one experiencing the ‘Failed to load web page’ in Steam for Windows. Steam’s servers may have a rough day, resulting in such errors. You can check Steam’s server status on Downdetector to see if it’s a widespread issue.

Steam Downdetector

If the servers are down, the error message should resolve itself after some time.

8. Reinstall Steam

Lastly, if none of the above fixes work, consider uninstalling Steam and reinstalling it. This should clear any problematic app data and get Steam running again.

Step 1: Right-click on the Start icon and select Installed apps from the list.

Installed Apps on Windows

Step 2: Locate the Steam app on the list, click the three-dot menu icon next to it, and select Uninstall.

Uninstall Steam From Windows

Step 3: Select Uninstall to confirm.

Confirm Uninstall Steam From Windows

After completing the above steps, download and install the Steam app again. Following this, you should not see any errors.

Say Goodbye to Loading Errors

Steam errors can be annoying, but they’re usually not too difficult to resolve. Hopefully, one or more of the above tips has fixed Steam’s ‘Failed to load web page’ error on your Windows 10 or 11 PC, and you’re at peace.

Last updated on 28 August, 2023

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