4 Fixes for Samsung Galaxy Store Not Downloading Apps

Basic Fixes

• Switch to Wi-Fi: Starting with internet speeds, we suggest switching from mobile data to Wi-Fi.
• Check internal storage: Your Samsung device needs enough internal storage, in the long run, to continue installing app updates from the Galaxy Store.
• Log in again to your Samsung account. At times, the sync between your Samsung account and its servers may fail, preventing you from downloading desired apps from the Galaxy Store.
• Force quit and relaunch: This will give the app a fresh start and reload all its contents.
• Update the Galaxy Store app: Go to Galaxy Store App Info > tap on About Galaxy Store to check and install the update if one is available.

Fix 1: Check Download Permissions

The Galaxy Store can update apps automatically on your Samsung phone after installing them. But if that is still not happening, here’s how to check and enable automatic updates.

Step 1: Long-press the Galaxy Store app icon > tap on App Info.

Step 2: Select Galaxy Store Settings > tap on Auto Update Apps > ensure to select updates over Wi-Fi and Mobile Data.

Fix 2: Clear App Cache

Like for other apps on your Samsung phone, try clearing the app cache for the Galaxy Store as well. This will reset your in-app permissions and remove your Samsung account info.

Step 1: Long-press the Galaxy Store app icon and select App Info.

Step 2: Scroll down and tap on Storage. Then, tap on Clear Cache.

Fix 3: Reset App Preferences

Resetting app preferences on your Samsung Galaxy phone resets the permissions of all apps on your device including those for background data restrictions, app notifications, and default apps. You can try this if the Samsung Galaxy Store is still not downloading apps

Step 1: Open Settings > tap on Apps.

Step 2: Tap the three vertical dots at the top-right corner > select Reset app preferences.

Step 3: Tap on Reset again to confirm.

After that, close Settings and open the Galaxy Store to check if the problem is solved.

Fix 4: Use Safe Mode

If none of the solutions work, the last resort is using Safe Mode on your Samsung device. Safe Mode will prevent third-party apps from booting up and allow only system apps like Galaxy Store to show up on your device. If the issue gets fixed, remove any third-party apps causing the issue.

Note that booting your phone in Safe Mode will remove home screen widgets but not your data.

Step 1: Long-press the Power Button on your Samsung Galaxy phone to open the Power Menu.

Note: Some Galaxy phones might require you to press Power and Volume Up or Power and Volume Down buttons together to see the Power Menu.

Step 2: Long-press the Power Off icon until you see the Safe Mode icon. Then, tap on Safe Mode to confirm.

To exit from Safe Mode, restart your phone. You can refer to our post if your phone gets stuck in Safe Mode.