3 Ways to Fix Mail Attachment Not Showing on iPhone

Basic Fixes

• Check network connection: Ensure you are on a good internet connection to fully load the received email and all of its parts.
• Restart iPhone: Restart your iPhone to fix any temporary bugs and glitches.
• Check iPhone storage: If your iPhone storage is full, you may not be able to view or download the attachment on the Mail app
• Re-install the Mail app: Once you uninstall the Mail app and install it back again, any misconfiguration that is causing this bug will be reset. 

Fix 1: Delete the Account and Add It Again

Deleting your account on the Mail app and then adding it again is one way to refresh your mailbox. Doing this potentially fixes the issue of the mail attachment not showing up.

Step 1: Open Settings > Mail > Accounts and select the account that is not showing attachments.

Step 2: Tap on Delete Account. Tap on Delete from My iPhone to delete the account from your Mail app.

Note: Once you delete an account from your iPhone, all the synced contacts, calendar events, notes, and other data will be removed until you add the account back again.

Step 3: Now, go back to Accounts and tap on Add Account.

Step 4: Select the service of your account to add it back again.

You can now follow the on-screen instructions to add the account.

Also Read: How to fix images not loading in Mail app for iPhone.

Fix 2: Enable Cellular Data for Mail

If you are using Mail on cellular data and you are not able to load the attachment on the email, there is a chance that cellular data is disabled for the app. Ensure to turn it on so that the app works properly even when using cellular data.

Tap on Settings > Mobile Data, and turn on the toggle for Mail.

Fix 3: Reset Network Settings

Resetting Network Settings will reset all the network-related configurations on your iPhone and establish a fresh connection. There is a good chance that the Mail app can fetch the attachment from the server after a reset of network settings.

Note: This option forgets the Wi-Fi passwords from your iPhone and resets all the network configurations you’ve made. So, ensure to view and save Wi-Fi passwords before erasing them.

Open Settings > General > Transfer or Reset iPhone > Reset and Reset Network Settings.

Well, if nothing else works, this is the last resort you can try. Move away from the Mail app and use a different one until Apple releases a few updates to fix the problem. Apple did it with Apple Maps and improved it significantly, so don’t lose hope yet.