3 Fixes for “Something Went Wrong” Error in Gmail

Try Basic Fixes

• Switch to a different network connection: If your network connection is faulty, you may encounter the “Something went wrong” error in Gmail. Try connecting your computer to a different network and see if the error goes away.
• Check if Gmail is down: Gmail may throw the “Something went wrong” error on your computer due to a server outage. You can check Gmail’s server status on a website like Downdetector to verify this possibility.

Fix 1: Disable Extensions

A faulty third-party extension could prevent websites like Gmail from loading or working correctly. So, you may get errors while creating a new Gmail account or signing into an existing one. To check, disable all browser extensions and use Gmail.

Type chrome://extensions (Google Chrome) or edge://extensions (Microsoft Edge) in the address bar at the top and press Enter. Turn off the toggles for all extensions.

Restart your browser after disabling extensions, and try loading Gmail again. If it loads and works as expected, re-enable your extensions one at a time until the error appears again. After identifying the problematic extension, consider removing it for good.

Fix 2: Enable Automatic Date and Time

Having your computer set to an incorrect date or time can prevent Gmail from communicating with its servers and result in such errors. This is because Gmail uses timestamps to validate requests and ensure that it sends and receives emails at the correct time.

To avoid discrepancies, enable the automatic date and time feature on your computer.

Enable Automatic Date and Time on Windows

Step 1: Press the Windows key + I keyboard shortcut to open the Settings app. Switch to the Time & language tab > click on Date & time.

Step 2: Enable the toggle for Set time automatically.

Enable Automatic Date and Time on Mac

Step 1: Click the time indicator at the top right of the menu bar and select Open Date & Time Preferences.

Step 2: Under Date & Time, check the box for Set date and time automatically and use the drop-down menu to select the preferred time server.

Fix 3: Clear Browser Cache and Data

If you still can’t sign in to Gmail or experience errors while sending or receiving emails, the existing browser cache and cookies may have become corrupted. In that case, removing the problematic data will fix the issue.

To clear the browser cache in Chrome or Edge, press the Ctrl + Shift + Delete keyboard shortcut on your keyboard. Click the drop-down menu to select All time > check the boxes for Cookies and other site data and Cached images and files > click the Clear data button.

Similarly, you can clear cache and cookies data in Safari, Firefox, and other web browsers. Following that, Gmail will work fine.