4 Ways to Fix Spotify App Not Working On Android TV

Quick Tips

• Log in to your Spotify account on the desktop > Account > Check your plan details and payment info.
• Open Spotify on your phone > Settings > Devices > Device menu > Three dots next to device name > Forget device.
• Open Settings > Reset > Follow the on-screen instructions. This will also reset your Android TV network settings.

Basic Fixes

• Force quit and relaunch Spotify: Long-press the Spotify App Icon under Apps > Info > Force Stop and then relaunch the app.
• Update or reinstall Spotify: Install the latest version using Play Store on your Android TV.

Fix 1: Check the Billing Status of Your Spotify Account

The first step is to ensure whether Spotify did deduct the Spotify Premium subscription fee for your account. The payment request might have hit a snag and your subscription might be on hold till the payment is made. Hence, the audio playback is not functioning properly. You can use your computer to check it. Follow these steps.

Step 1: Open Spotify in a web browser and then log in to your account.

Step 2: Once logged in, click on Profile at the top-right corner and then choose Account.

Step 3: Scroll down to find Your Plan details.

Check whether your subscription fee was deducted or not.

Step 4: To change the billing information, click on Update.

Step 5: Enter your account details.

Step 6: Scroll down and click on Change Payment Details to confirm your action.

Fix 2: Check if Another Device Is Playing the Same Song

Spotify allows you to connect and control music playback on other devices. But there’s a catch. You cannot play the same track at the same time on more than one device. So if Spotify is not playing songs on your Android TV, you should check for the same song playback on another device.

You can also choose to remove a device from your Spotify account. Follow these steps.

Step 1: Open the Spotify app on your iPhone or Android, log in to your account, and then go to Settings.

Step 2: Select the device that you wish to remove under the Other Devices list.

Step 3: Tap the three dots alongside the device name and then choose Forget device.

Fix 3: Clear Spotify App Cache

Cache data saves all the information of an app. In the case of Spotify, your listening history and podcast subscriptions will be saved as the app cache. You can try to fix the Spotify app not working on your Android TV issue by cleaning the app cache.

Follow these steps.

Step 1: Select Spotify under the Apps tab on your Android TV.

Step 2: Long-press the icon to reveal options and then select Info.

Step 3: Scroll down and then select Clear Cache.

Step 4: Press Ok to confirm your action. Then, relaunch Spotify.

Fix 4: Reset Network Settings

You can restore the network settings of your Android TV to default if none of the solutions have worked so far.

Open Settings > Reset > Follow the on-screen instructions.