Basic Fixes
- Try using Incognito Mode: This is a quick hack that enables faster loading of websites that don’t launch in the standard browsing window.
- Force quit and relaunch Chrome: Like on your mobile, you can force quit and relaunch Google Chrome on your Mac or Windows PC to give it a fresh start, especially if it has been running in the background for some time.
- Disable ad blockers and extensions: Third-party extensions and ad blockers can prevent Facebook from running Chrome on your Mac or PC. Remove the ones you don’t need.
- Update or reinstall Chrome: An updated version can help remove the bugs causing this issue.
Fix 1: Clear Facebook Cache and Cookies
Clearing cache and cookies for Facebook will require you to login again to your account.
Step 1: Open Google Chrome on your Mac or Windows PC.
Step 2: Click the three vertical dots at the top-right corner and select Settings.
Step 3: Select Privacy and Security and click on Cookies and other site data.
Step 4: Scroll down and click on See All Site Data and Permissions.
Step 5: Click on Search at the top-right corner and type Facebook. Click on Clear Displayed Data.
Step 6: Click on Clear to confirm.
Fix 2: Change DNS Settings
DNS or Domain Name System is the default server that your Internet Service Provider assigns for browsing the Internet. The speed of the assigned DNS server is responsible for your browsing experience.
On Mac
Step 1: Open Settings on your Mac and click on Network from the left sidebar.
Step 2: Click on Wi-Fi > Details next to the name of your connected Wi-Fi network.
Step 3: Select DNS from the left sidebar and click on the Plus icon under DNS Servers.
Step 4: Add a new DNS entry from free public DNS service providers like Google (8.8.8.8, 8.8.4.4), Cloudflare (1.1.1.1, 1.0.0.1), or Quad9 (9.9.9.9, 149.112.112.112).
Step 5: Close the Network window and launch Google Chrome to check if the problem is solved.
On Windows
Step 1: Open Settings and click on Network and Internet from the left menu.
Step 2: Click on your current internet connection type, Wi-Fi or Ethernet.
Step 3: Go to Hardware Properties and click on Edit next to the DNS server assignment.
Step 4: In the Edit DNS settings window, use the drop-down menu to select Manual.
Step 5: Turn on the IPv4 or IPv6 settings, depending on the type of IP connection you wish to modify.
Step 6: We’ll use Google’s public DNS servers. So, enter 8.8.8.8 in the Preferred DNS field and 8.8.4.4 in the Alternate DNS field.
Step 7: Click on Save to apply the changes.
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Last updated on 06 June, 2024
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Thank you so much. I’m not a technologist, but was able to reconnect with Facebook by using the incognito window — a strategy suggested in your article.
Great. I was able to get into Facebook using Chrome. I knew it wasn’t my computer…I got in with other browsers, but you instructing to to go to settings lead me down the right path. I went in and found Facebook and chose Reset All Settings. Now all works…thank you.