7 Ways to Fix Windows Store Error Code 0x801901F7

Quick Tips

• First try a simple PC restart.
• Next, try local fixes like resetting the Windows Store cache, disabling proxy settings, and deleting the Store database file.
• Check for Windows or Store outages.

Windows Store Error Code 0x801901F7, sometimes called the “Server Stumbled” error, is a frustrating bug you may encounter when trying to open the Microsoft Store. It’s typically caused by corrupted cache files, network proxy issues, pending Windows updates that the Store needs, or outages on the server-side.

Fortunately, it’s generally pretty simple to resolve. Try these steps to restore normal access to the Microsoft Store.

Restart Your PC

Like so many other PC errors, a simple restart is often all it takes. A reboot should clear any temporary service glitches and pending Windows servicing operations that may be blocking Store access.

Reset the Windows Store Cache

If a reboot doesn’t work, try resetting the Windows Store cache next.

Step 1. Press Windows Key + R to open the Run dialog.

Step 2. Type “wsreset.exe” and press “Enter.”

This command automatically resets the Store cache. After the blank Command Prompt window closes, the Store app should relaunch automatically with normal access restored.

Disable Proxy Settings

If the reset doesn’t restore your access to the Store, a misconfigured proxy could be the problem. Disabling your proxy settings may resolve the issue.

Step 1. Open Settings > Network & Internet > Proxy.

Step 2. Turn off any manual proxy by setting “Use a proxy server” to “Off” under “Manual Proxy Setup.”

Step 3. Alternatively, open Command Prompt as Administrator and type: netsh winhttp reset proxy.

Re-Register the Microsoft Store App

If the cache and proxy resets fail to restore access, you’ll need to re-register the Store app. You do this using the PowerShell app.

Step 1. Open PowerShell as an Administrator.

Step 2. Run the following command in the PowerShell window:

PowerShell -ExecutionPolicy Bypass -Command “Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register \”$($_.InstallLocation)\AppxManifest.xml\”}”  

Pro-tip: Instead of typing that lengthy command out manually, you can copy it and paste it into the PowerShell window by right-clicking.

Update Windows and the Microsoft Store

If you’re still unable to access the Store, make sure your system and the Store are fully updated.

Step 1. Check Settings > Windows Update for pending updates.

Step 2. If the Store is accessible, check for Store updates via Microsoft Store > Library > Get updates. Depending on your Store version, the “Update” option may appear under your profile picture or in the “Downloads” menu, instead of under “Library.”

Delete the DataStore.edb File

If Windows Store Error Code 0x801901F7 still persists after installing any new updates, you can try clearing the Windows Update DataStore database. This may resolve corruption in the local update database.

Step 1. In File Explorer, navigate to C:\Windows\SoftwareDistribution\DataStore.

Step 2. Stop the Windows Update service, then delete or rename the DataStore.edb file before restarting the service.

Check Microsoft Service Status

If all these local fixes fail, the issue could be related to a temporary problem with Microsoft’s services. Check Microsoft’s service health status page to see whether an outage or service issue is affecting the Store or Windows Update.

You can also check sites like Downdetector for “Microsoft Store” or “Windows Update” to see if other users are reporting the same error. Sometimes these sites pick up outages before Microsoft has had time to post notifications about it.

If there’s an outage, you’ll have to wait for Microsoft to resolve it, and then try accessing the Store again.