Troubleshooting AMD Noise Suppression Not Working

Quick Tips

• AMD Noise Suppression is supported on AMD Ryzen 6000 Series processors with integrated graphics and newer, and AMD Radeon RX 6000 Series desktop graphics and newer.
• Make sure AMD Software: Adrenalin Edition and your audio drivers are up to date.
• Check that your apps are using AMD for input and output and that no third-party noise suppression is enabled.
• Be aware that Noise Suppression may not install on systems equipped with Realtek ACP-based active noise reduction.

AMD Noise Suppression is a handy AI-powered tool that reduces background audio noise to improve clarity for calls, recordings, and other applications. However, there are times when you’ll receive a notice of an AMD noise suppression system error and suddenly not have things working.

This article is here to help you fix that.

Can You Support the Feature?

If you haven’t been able to enable the Noise Suppression feature before, or just never used it, it’s important to check that your hardware is actually capable of using it in the first place. As of writing, the AMD Ryzen 6000 processors and Radeon RX 6000 (and up) are capable of supporting the feature, which requires AMD Software: Adrenalin Edition 22.7.1 or newer.

AMD Noise Suppression System Error – Fixes to Try

If you meet the minimum requirements and still have AMD Noise Suppression not working, it’s time to try the troubleshooters below.

Check the Toggle

The first check should be the feature toggle:

Step 1. Open Adrenalin and head to “Audio & Video” or “Audio.”

Step 2. Set AMD Audio Noise Suppression to “Enabled.”

Step 3. If the option is missing, check for the latest AMD Software update. If the problem persists, consider reinstalling AMD Software.

Note that AMD has released fixes for issues affecting Noise Suppression, so make sure you are running the most recent version of AMD Software: Adrenalin Edition before trying advanced troubleshooting.

Ensure Your Apps Use AMD

You might also find that the toggle is on, but background noise is still getting through in some apps. It could be that they aren’t using the AMD Streaming Audio Device. Here’s how to check and change:

Step 1. Open the problematic app and head to its Audio Settings.

Step 2. Ensure that your input and output devices are set to “AMD Streaming Audio Device” rather than system defaults like “High Definition Audio Device.” If they are, change them.

Step 3. Do this for all apps acting up.

Turn Off Other Suppressors

Sometimes third-party features don’t play well with each other. If you’re using Noise Suppression on another overlay or app, it might be interfering with AMD and lead to both not working. Rather, stick with AMD for all.

Update Your Audio Drivers

In addition to updating AMD Software, make sure your audio drivers are up to date:

Step 1. Open the Run dialog (Win + R) and type “devmgmt.msc” into the box, and hit “OK.”

Step 2. Expand “Audio inputs and outputs,” then right-click the relevant audio device.

Step 3. Select “Update driver” from the context menu.

Step 4. In the next window, select “Search automatically for drivers” and follow the instructions. If Windows finds a newer driver, install it and restart your PC if asked.

Reset the Software to Defaults

Over time, bad updates and creeping corruption can affect your AMD software. Resetting the software can solve a lot of problems. Here’s what to do:

Step 1. Open Adrenalin and open “Settings.”

Step 2. In AMD Software, search for “Snap” and select “Snap Settings – System Settings.”

Step 3. Click “Export” next to “Snap Settings.”

Step 4. Choose where to save the exported settings file.

Step 5. Next to “Factory Reset,” click “Perform Reset.”

Step 6. After the reset, test AMD Noise Suppression before importing your saved settings. If you do import the snapshot, review the warning carefully before proceeding.