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7 Ways to Fix Preview Pane Not Working on Windows

Quick Tips
  • Ensure the preview pane is enabled and the File Explorer is allowed to show thumbnails.
  • Running the SFC scan or resetting File Explorer settings can also help fix issues with the preview pane.
  • To view unsupported file types in the preview pane, you can use PowerToys’ File Explorer add-on on your PC.

Try Basic Fixes

  • Ensure Preview Pane is enabled: If the preview pane is missing from File Explorer, it’s likely that you have disabled it previously. To enable it, open a File Explorer window. Click the View menu, go to Show, and check the Preview pane option. Note that the preview pane may not appear if the File Explorer window is too narrow. You’ll need to maximize the window to view the preview pane.
  • Restart the Windows Explorer process: Press Ctrl + Shift + Esc to open the Task Manager. In the Processes tab, locate Windows Explorer. Right-click on it and select Restart. The taskbar will disappear for a few seconds before reappearing. After that, check if the preview pane is working.

Fix 1: Check File Explorer Options

Even if the preview pane is enabled, it may fail to function as expected if the preview handlers are disabled. These handlers are responsible for displaying the snapshot of the file you select. Here’s how to enable them.

Step 1: Press the Windows key + E to open File Explorer. Click the three-dot menu icon at the top and select Options.

Open Folder Options on Windows 11

Step 2: In the File Explorer Options window, switch to the View tab, and tick the Show preview handlers in the preview pane checkbox.

Enable Preview Pane Handler on Windows 11

Step 3: Uncheck the Always show icons, never thumbnails box. Then, hit Apply followed by OK.

Folder Options on Windows 11

Fix 2: Tweak Performance Options

The advanced system settings in Windows allow you to change things like visual effects, memory usage, processor scheduling, and more. If you’ve previously tweaked any of these options to prioritize performance, the preview pane may not work on your Windows PC. Here’s what you can do to fix it.

Step 1: Press the Windows key + I to launch the Settings app and head to System > About.

System Settings on Windows 11

Step 2: Click on Advanced system settings.

Open Advanced System Settings on Windows 11 1

Step 3: On the Advanced tab, click the Settings button under Performance.

Advanced System Settings

Step 4: Select Adjust for best appearance and click Apply followed by OK.

Tweak Performance Options on Windows 11

Fix 3: Open File Explorer to This PC

This may seem odd, but several users on a Microsoft Community post reported fixing issues with the preview pane by configuring File Explorer to open to This PC. You can also give this a try.

Step 1: Click the search icon on the taskbar, type in File Explorer Options, and press Enter.

Open File Explorer Options on Windows 11

Step 2: Click the drop-down menu next to Open File Explorer to and select This PC. Then, hit Apply followed by OK.

Change File Explorer Startup Mode

Fix 4: Check the Default App for File Type

If File Explorer is not showing a preview for only a specific file type, you should check the default app configured to handle the file type on your Windows computer. Here’s how to do that.

Step 1: Press the Windows key + I to open the Settings app and go to Apps > Default apps.

Default Apps in Windows 11

Step 2: Type in the file extension for which the preview is not working and select the first result that appears.

Set Default Apps on Windows 11 1

Step 3: Select the appropriate app and click the Set default button.

Change Default Apps on Windows 11

Fix 5: Run a System File Checker (SFC) Scan

Another reason why you may encounter “This file can’t be previewed” or “No preview available” messages on Windows is if some of your PC’s system files are corrupted or missing. Running an SFC (System File Checker) scan can help you detect and repair such damaged system files on Windows.

Step 1: Click the search icon on the taskbar, type cmd in the box, and select Run as administrator.

Open Command Prompt as Admin

Step 2: In the console, type the following command and press Enter.

sfc /scannow
SFC Scan Result

After the scan is complete, restart your PC and see if the preview pane is working.

Fix 6: Reset File Explorer Settings

If your PDFs, Excel, or other files are still not showing in the preview pane, you can consider resetting File Explorer settings to their default values.

Step 1: Open the search menu, type in File Explorer Options, and select the first result that appears.

Step 2: Under the General tab, click the Restore Defaults button.

Reset File Explorer Settings

Step 3: Switch to the View tab and click the Restore Defaults button. Then, hit Apply followed by OK.

Reset File Explorer Options

Fix 7: Use Microsoft PowerToys to Enable Preview for Unsupported File Types

While File Explorer’s preview pane offers a convenient way to quickly view commonly used file types like DOC, XLS, PDF, JPG, PNG, and TIF, it falls short when it comes to less common formats. To view unsupported file types in the preview pane, you can use PowerToys’ File Explorer add-on.

Step 1: Download and install PowerToys on your computer.

Step 2: Open the PowerToys app and head to the File Explorer add-ons tab. Then, enable all the toggles under the Preview Pane section.

Enable File Explorer Add On in PowerToys

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Last updated on 11 July, 2024

11 Comments

  1. Here’s what worked for me: Uncheck the ‘Always show icons, never thumbnails’ box. Then, hit Apply followed by OK.

    Thanks. Preview Pane is now working again.

  2. This is helpful info…except in the 1st step: my Windows 11 Pro file explorer doesn’t have “Show Preview” listed as an option – only “Show Details Pane.” Has this changed? I’m still not seeing previews (at least not how I’d like to see them/the way they used to). ¯\_(ツ)_/¯

  3. Thank you so much, I had the preview function on in windows 10 but on windows 11 explorer competely froze upon even clicking a file as it could not ‘read’ the preview, making work impossible. With your solutions, like Nick, the unticking of the ‘Always show icons, never thumbnails’ box already solved all my problems.

    Although I’m very happy with your solution, I wonder how it can possibly happen that upon ‘upgrading’ to W11 my settings were not converted properly and causing these ‘fatal’ problems.

    I hope the day will come that Microsoft will compensate for the days lost on trying to figure out WTF happened. My full compensation would go to you! Many, many thanks!

    Tom

  4. My window explore only previe images, it doesnt preview the coreldraw files,

    have tied all the six ways but still the same prolem

  5. Darn, I got my hopes up when System File Checker scan found an error, but still no Preview Pane previews for .jpg or .tif files. Interestingly, previews for other file types, including Sony RAW files (.ARW), work fine. Thanks for giving me some new ideas anyways.

  6. When you click the pdf file there should be some options at the top, one should be save to cloud or one drive. if you save to cloud or OneDrive you should get the option to zoom in or out.

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