Top 9 Ways to Fix Microsoft Teams Noti­fi­ca­tions Not Work­ing on Mac

Parth Shah

As much as we like to use Microsoft Teams for organization needs, the software doesn't seem to catch breathe in terms of bugs. Apart from screen sharing, and sign-in issues, users are also suffering from notifications not working on Mac. Here's how to fix Microsoft Teams notifications not working on Mac.

Fix teams notifications not working on mac

1. Enable Microsoft Teams Notifications

When you start using Teams on Mac, the software asks you to allow notifications. If you have accidentally denied the permission, you'll need to enable it from the System Preferences menu.

Step 1: Click on the Apple menu at the top.

Step 2: Select System Preferences.

Step 3: Go to Notifications & Focus.

Open mac notifications

Step 4: From the Notifications menu, scroll down to Microsoft Teams.

Step 5: Enable Notifications toggle for Teams.

Allow notifications for teams

2. Disable Focus Mode on Mac

macOS Monterey replaces the Do Not Disturb mode on Mac. Enabling Focus mode will allow you to focus on work, restricting notifications and calls from apps and contacts.

If you have switched on Focus on Mac, you need to disable it. Here’s how.

Click on the Control Center in the Mac menu bar and disable Focus. Alternatively, you can turn off Focus from the System Preferences menu.

Disable focus mode

Open System Preferences and go to Notifications & Focus. Move to the Focus menu and come out from the Focus profile.

3. Disable Focus Share Across Devices

If you have enabled Focus on iPhone, then it will sync and switch on your Mac as well. That is possible if you use the same Apple ID on your Mac and iPhone.

You need to disable the Share Across Devices toggle from iPhone or iPad.

Step 1: Open the Settings app on iPhone.

Step 2: Go to the Focus menu.

Open focus menu
Disable share across devices

Step 3: Disable Share Across Devices option.

After this, whenever you use Focus on iPhone, it won’t enable Focus automatically on Mac. That way, it won’t mess up Microsoft Teams notifications.

4. Check Teams Status

By default, you are shown as available in the Teams. Maybe you temporarily changed your status to Do Not Disturb in Teams. When DND status is enabled in Teams, you won’t receive any notifications.

Read our dedicated post to learn how to change Teams' status and every status means in the app.

You'll need to click on the profile picture and change your status.

Change teams status

5. Open Teams on Startup

Microsoft Teams automatically opens on startup when you log into your Windows machine. You are ready to receive notifications right from your morning coffee.

On Mac, you need to adjust from the system preferences to open Microsoft Teams on startup.

Step 1: Open System Preferences menu.

Step 2: Go to Users & Groups.

Open teams at login

Step 3: Select Login Items tab from the right-side.

Step 4: Select + icon at the bottom and it will open the Finder menu.

Add teams to open on startup

Go to Applications and select Microsoft Teams. Hit Ok, and you are ready to receive your employer’s yelling during Mac startup.

6. Check Microsoft Teams Status

Are Teams servers working fine? If Microsoft suffers from an outage, you might want to confirm the issue via Downdetector. If that’s the case, you won’t be able to compose a message, call, or video call.

Wait for Microsoft to troubleshoot glitches from their side, and only then, you shall receive fresh notifications from the software.

7. Check If You Are Logged Out

We faced this issue a while back. The Teams software automatically logged us out from the software. We only noticed the behavior when we opened the app again on Mac.

Sign in again with the same account credentials and be ready to receive new chit-chats from Teams channels.

8. Customize Channel Notifications

You might have turned off channel notifications to focus more on work. Sometimes, users forget to go back to previous settings leading to notifications not working in Teams. Let’s enable notifications for a specific channel.

Step 1: Open Microsoft Teams on Mac.

Step 2: Go to a channel that is troubling you with notifications.

Step 3: Click on the three-dot menu at the top.

Customize channel notifications

Step 4: Select Channel notifications and click All Activity to start receiving annoying pop-ups from Teams.

Fix teams notificaitons not working on mac

9. Update Microsoft Teams

Are you using an outdated version of Teams on Mac? It might interfere with notifications.

Open Teams on Mac and click on the three-dot menu at the top. Select Check for updates and install the latest version of Teams on your Mac.

Check for teams updates

Get Notifications from Microsoft Teams

Notifications not working on Microsoft Teams defeats the purpose of using such software in the first place. You won’t be able to create the perfect virtual workspace at home and it will often lead to confusion and mistakes as you are not getting the latest updates from team members.

Before the situation gets out of hand, follow the steps above to fix notifications not working on Microsoft Teams on Mac.


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Parth Shah

Written By

Parth Shah

Parth previously worked at EOTO.tech covering tech news. He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms.