Try Basic Fixes
- Check if Google Maps is down: It’s not uncommon for services like Google Maps to experience server outages. When this happens, Google Maps may not provide accurate directions or stop working. You can visit a website like Downdetector to check if it’s a widespread outage.
- Update Google Maps: App updates are important because they typically bring new features, improvements, and bug fixes. Head to the App Store to update Google Maps and try using it again.
Fix 1: Enable Mobile Data and Background App Refresh for Google Maps
Another thing to do is ensure that Google Maps is allowed to use mobile data on your iPhone. If you’re not receiving timely alerts from Google Maps regarding traffic, route options, and more, ensure Background App Refresh is enabled for the app.
Step 1: Open the Settings app > scroll down to tap on Google Maps.
Step 2: Enable the toggles for Mobile Data and Background App Refresh.
Fix 2: Allow Google Maps to Access Your Location
If you accidentally disallowed Google Maps’ location access, it won’t track your location and provide directions. Here’s how to fix that.
Step 1: Open the Settings app and scroll down to tap on Google Maps.
Step 2: Tap on Location and select While Using the App or Widget or Always from the following menu.
Tip: You can enable Precise Location so that Google Maps can access your location data accurately.
Fix 3: Correct Date and Time on iPhone
This may seem odd, but having your iPhone set to the wrong date or time could prevent apps like Google Maps from communicating with the servers and working correctly. To avoid this, enable the automatic date and time feature on your iPhone.
Step 1: Launch the Settings app on your iPhone > tap on General.
Step 2: Tap on Date & Time > toggle on Set Automatically.
Fix 4: Reset Your Device’s Location Settings
If all else fails, consider resetting the location settings on your iPhone. This will allow you to configure the location settings from scratch and resolve any issues caused by misconfigured settings.
Step 1: Open the Settings app > navigate to General > Transfer or Reset iPhone.
Step 2: Tap Reset at the bottom > select Reset Location & Privacy.
Enter your lock screen passcode and select Reset Location & Privacy again when prompted. Once done, open Google Maps and allow all the location permissions again to see if it works fine.
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Last updated on 30 July, 2024
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